Windows Update failing, SFC and DISM failing

[Maxstar]

Hi,

Please do not extract the SFCFix.zip file, just drag and drop the ZIP-file over the SFCFix.exe executable. Or use the following command from the command line.

SFCFix.exe SFCFix.zip

 

[Muriel06]

Hello Maxstar, still the same here is the SFCFix.txt file and the CBS.zip link
CBS.zip

 

[Maxstar]

Please run the following command in an elevated prompt and copy paste the result in your next post.

certutil -hashfile C:\Windows\WinSxS\Manifests\x86_microsoft.grouppolicy.interop_31bf3856ad364e35_10.0.26100.3470_none_0185fde0b4b49c6b.manifest SHA256

It should be:

SHA256 hash of C:\Windows\WinSxS\Manifests\x86_microsoft.grouppolicy.interop_31bf3856ad364e35_10.0.26100.3470_none_0185fde0b4b49c6b.manifest:
0f709df6a61b197ba5f1b8bac0ae232d69adf6f661f6239a42303d7701496626
CertUtil: -hashfile command completed successfully.

 

[Muriel06]

No it's different here is the code:

Hachage SHA256 de C:\Windows\WinSxS\Manifests\x86_microsoft.grouppolicy.interop_31bf3856ad364e35_10.0.26100.3470_none_0185fde0b4b49c6b.manifest :
34aed2beaea76bd6f1ad90b74b67c92d0fe00ed3a180fca97ce96e1d6d42c26b
CertUtil: -hashfile command completed successfully.

 

[Maxstar]

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Please run the following command again and post the result.

certutil -hashfile C:\Windows\WinSxS\Manifests\x86_microsoft.grouppolicy.interop_31bf3856ad364e35_10.0.26100.3470_none_0185fde0b4b49c6b.manifest SHA256

 

[Muriel06]

Hachage SHA256 de C:\Windows\WinSxS\Manifests\x86_microsoft.grouppolicy.interop_31bf3856ad364e35_10.0.26100.3470_none_0185fde0b4b49c6b.manifest :
0f709df6a61b197ba5f1b8bac0ae232d69adf6f661f6239a42303d7701496626
CertUtil: -hashfile command completed successfully.

 

[Maxstar]

Great, please reboot the server first and run DISM again if it fails attach a new copy of the CBS logs.

DISM /online /cleanup-image /RestoreHealth

 

[Muriel06]

still the same, here is the link to the CBS file
CBS.zip

 

[Maxstar]

Hmm, please provide a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[Muriel06]

here is the COMPONENTS file

 

[Maxstar]

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a %systemroot%\WinSxS\x86_microsoft.grouppolicy.interop_31bf3856ad364e35_10.0.26100.3470_none_0185fde0b4b49c6b > "%userprofile%\Desktop\Dirlist.txt"

 

[Muriel06]

here is the Dirlist.txt file

 

[Maxstar]

Please run the DISM again with Process Monitor running, this is an odd issue witth a new error code which I have not seen before! So this issue is quite challenging to deal with!

Step1. Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run DISM again just like you have in the past.
3. Stop Process Monitor a minute after as it fails. You can simply do this by clicking the capture icon (CTRL +E) on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up the LogFile.PML and upload it to WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free and provide the link.
6. Upload also the latest CBS log for the time stamps.

 

[Muriel06]

DISM remains blocked, as shown in the attached screenshot, I need to restart the server, I could do it after 7 p.m., thank you for your patience

 

[Maxstar]

Okay let me know the result.

 

[Muriel06]

On the other hand, good news when I do SFC /scannow I no longer have any errors, we are moving forward... attached is the screenshot

 

[Maxstar]

Okay, let's hope DISM will run successfuly too after the reboot.

 

[Muriel06]

Still the same error, here is the link for the Logfile.zip file
Logfile.zip

 

[Maxstar]

Please post als the latest CBS logs for the time stamps.

 

[Muriel06]

Hello Maxstar, attached is the CBS.zip file