[SOLVED] Windows Update Failed - Error 80073701

RobBel89 · Sep 19, 2019

Only security updates seem to fail (for months now). I tried troubleshooting app and everything else - attached logs froms CBS and SFCFix.

Windows 7 x64 SP1

RobBel89 · Sep 19, 2019

CBS.zip

Sysnative Windows Update · Sep 19, 2019

Hello and welcome!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

RobBel89 · Sep 19, 2019

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-19 14:23:29.289
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Robert\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages

Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.15.2.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.15.2.cat.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.15.2.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.15.2.mum.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.5.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.5.cat.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.5.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.5.mum.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.17.5.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.17.5.cat.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.17.5.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.17.5.mum.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.18.6.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.18.6.cat.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.18.6.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.18.6.mum.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.19.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.19.0.cat.
Successfully copied file C:\Users\Robert\AppData\Local\niemiro\Archive\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.19.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.19.0.mum.

Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-09-19 14:23:30.026
Script hash: H7Cpyt7qvP2U+FecXeNJuE9rC0FfUEU00olmKxyeBhk=
----------------------EOF-----------------------

Sysnative Windows Update · Sep 19, 2019

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB3150513 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

RobBel89 · Sep 19, 2019

FRST64 results

Sysnative Windows Update · Sep 19, 2019

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

RobBel89 · Sep 19, 2019

Code:

Rezultat naprawy Farbar Recovery Scan Tool (x64) Wersja: 18-09-2019 01
Uruchomiony przez Robert (19-09-2019 14:50:14) Run:1
Uruchomiony z C:\Users\Robert\Desktop
Załadowane profile: Robert (Dostępne profile: Robert)
Tryb startu: Normal
==============================================

fixlist - zawartość:
*****************
CMD: REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
CreateRestorePoint:
DeleteValue: HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b440a8104f2..dc194451fe5_31bf3856ad364e35_6.1.7600.18046_ee0664d12215e582|p!CBS_package_1_for_kb3150513~31bf3856ad364e35~amd64~~6.1.1.6.3150_22c66f6b420bd801
DeleteValue: HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b440a8104f2..dc194451fe5_31bf3856ad364e35_6.1.7600.18046_ee0664d12215e582|i!CBS_package_1_for_kb3150513~31bf3856ad364e35~amd64~~6.1.1.6.3150_22c66f6b420bd801
DeleteValue: HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\d14589333f3..4430a2f04d2_31bf3856ad364e35_6.1.7601.23445_aaf98716e4aba234|p!CBS_package_1_for_kb3150513~31bf3856ad364e35~amd64~~6.1.1.5.3150_f66dacf8099b430b
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.4
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_for_KB3150513_SP1~31bf3856ad364e35~amd64~~6.1.1.5
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_for_KB3150513_RTM~31bf3856ad364e35~amd64~~6.1.1.6
DeleteValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0|Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513_RTM~31bf3856ad364e35~amd64~~0.0.0.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513_SP1~31bf3856ad364e35~amd64~~0.0.0.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.4]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513_RTM~31bf3856ad364e35~amd64~~6.1.1.6]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513_SP1~31bf3856ad364e35~amd64~~6.1.1.5]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6]

*****************


========= REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS =========

Operacja ukoäczona pomylnie.


========= Koniec  CMD: =========

Punkt przywracania został pomyślnie utworzony.
"HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b440a8104f2..dc194451fe5_31bf3856ad364e35_6.1.7600.18046_ee0664d12215e582\\p!CBS_package_1_for_kb3150513~31bf3856ad364e35~amd64~~6.1.1.6.3150_22c66f6b420bd801" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\b440a8104f2..dc194451fe5_31bf3856ad364e35_6.1.7600.18046_ee0664d12215e582\\i!CBS_package_1_for_kb3150513~31bf3856ad364e35~amd64~~6.1.1.6.3150_22c66f6b420bd801" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\d14589333f3..4430a2f04d2_31bf3856ad364e35_6.1.7601.23445_aaf98716e4aba234\\p!CBS_package_1_for_kb3150513~31bf3856ad364e35~amd64~~6.1.1.5.3150_f66dacf8099b430b" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.4" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_for_KB3150513_SP1~31bf3856ad364e35~amd64~~6.1.1.5" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_for_KB3150513_RTM~31bf3856ad364e35~amd64~~6.1.1.6" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~0.0.0.0\\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0" => nie znaleziono
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513_RTM~31bf3856ad364e35~amd64~~0.0.0.0" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513_SP1~31bf3856ad364e35~amd64~~0.0.0.0" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageIndex\Package_for_KB3150513~31bf3856ad364e35~amd64~~0.0.0.0" => nie znaleziono
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.4" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513_RTM~31bf3856ad364e35~amd64~~6.1.1.6" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513_SP1~31bf3856ad364e35~amd64~~6.1.1.5" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.5" => pomyślnie usunięto
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB3150513~31bf3856ad364e35~amd64~~6.1.1.6" => pomyślnie usunięto

==== Koniec  Fixlog 14:50:36 ====

Sysnative Windows Update · Sep 19, 2019

Please try updates and attach CBS.log after they fail.

RobBel89 · Sep 19, 2019

I really hoped the fail part was sarcasm

Sysnative Windows Update · Sep 19, 2019

Let's see the CBS.log

RobBel89 · Sep 19, 2019

CBS.log

Sysnative Windows Update · Sep 19, 2019

FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB3185330 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.

RobBel89 · Sep 19, 2019

Results

Sysnative Windows Update · Sep 19, 2019

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Retry updates and attach CBS.log if any fail.

RobBel89 · Sep 19, 2019

Everything updated properly - also KB3150513 was installed. I hope it won't cause any issues in the next update (altough Win7 support ends soon). Thank you very much - i think we can mark it as solved

Sysnative Windows Update · Sep 19, 2019

Great! Thanks for letting me know!

[SOLVED] Windows Update Failed - Error 80073701

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