Windows update error ID3 2147957505 on 2016 server 1607 14393.5989

bfanack

Member
Joined
Jul 3, 2025
Posts
34
Hello, I have a 2016 server in production that no longer wants to perform Windows updates.
Right-clicking on properties no longer works either.
I can't reinstall it.
SFC is in error, and so is DISM.
SFCFix is in error 0xc015004.
I scanned with ComponentsScanner.
I'm attaching the files.
Can you help me?
Thank you, kind regards.
 

Attachments

Hi and welcome to Sysnative,

WOW! This does not look good at all, but let's see what we can do....

- Do you have backups of this system and or similar 2016 servers in your network?

Here's the first fix.

Step 1. Download
67139f7e69a58-SFCFix-ico.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
67139f52b3c1e-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,
Thanks for your answer.
I tried drag and drop, app crashed
1751646781210.webp


Yes i have some backups but all recents one are with this OS corrupted
I have one backup maked in 2019, i hope it is a clean install
Kings Regards
Bruno
 
Hi,

Please try to run the following command with an backup or other server specified as source:

Code:
DISM /Online /Cleanup-Image /RestoreHealth /Source:\\ServerName\C$\Windows\WinSxS\ /LimitAccess


Code:
DISM /Online /Cleanup-Image /RestoreHealth /Source:X:\Backup-source /LimitAccess
 
With the 2019 backup and this CMD
C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth /Source:H:\Windows\WinSxS\ /LimitAccess
1751650203442.webp
Bruno
Regards
 

Attachments

Last edited:
Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code:
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hi,

1. Please unzip SFCFix.zip to a new folder e.g. C:\Tempfiles
2. Run DISM again with that path as source:

Code:
DISM /Online /Cleanup-Image /RestoreHealth /Source:C:\Tempfiles /LimitAccess
 
Yes, we'll need to replace a large number of files, and the CBS log shows only a shortened result with the corruptions so please provide the latest CBS logs.
 
Please do the same with the attached ZIP file.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
 

Attachments

Just extract the new files into the WinSxS folder to have a complete set of replacement files to backup later.
 
Please do the same with the next batch of replacement files.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
 

Attachments

Please do the same with the next batch of replacement files.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
 

Attachments

Please do the same with the next batch of replacement files.

P.s. no need to attach the DISM log, this file is not helpful at all.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
 

Attachments

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