[SOLVED] Windows update error code 80070246

J

jherrera1004

Member
Joined
Apr 15, 2013
Posts
7
I'm getting this windows update error, i tried repairing using a registry fix software already. I ran SFC /Scannow, and still same error message, I'm going to attach some log files to see what you guys think. thanks
 

Attachments

I saw Niemiro asked for FSS and CBS information in those threads, so I'll attach them here at the bottom.
 

Attachments

Hello jherrera1004 and welcome to Sysnative!

Your CheckSUR log is showing registry corruption which we will have to fix:

Code: 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-15 14:39

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Corrupt Registry Value    0x000000DE    S256H    msil_microsoft.vsa.vb.codedomprocessor_b03f5f7f11d50a3a_6.1.7600.16385_none_19034b5baee4e923    Data type 40451 should be 3
(f)    CSI Corrupt Identity    0xC0000161    (not UTF8)    x86_microsoft-windows-dpaçi-keys.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e8c314b6Ä736a191    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-dpaçi-keys.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e8c314b6Ä736a191.manifest    x86_microsoft-windows-dpaçi-keys.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e8c314b6Ä736a191    
(f)    CSI Corrupt Component Keyform    0x00000000    identity    wîw64_microsoft-windows-dot3svc.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6d62461385c31cf5    identity and keyform do not match; keyform is wrong.
(f)    CSI Corrupt Identity    0xC0150017    Microsoft-Windows-EventCollector.Resources, Culture=en-US, Version=6.1.7600.16385, PublicKeyToken=31bf3856ad364e35, PBocessorArchitecture=x86, versionScope=NonSxS    x86_microsoft-windows-e..collecto·.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b4cdf0148751b64f    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microsoft-windows-e..collecto·.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b4cdf0148751b64f.manifest    x86_microsoft-windows-e..collecto·.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b4cdf0148751b64f    
(f)    CSI Corrupt Identity    0xC0000161    (not UTF8)    amd64_microsoft-wÿndows-n..e_runtime.resources_31bf3856ad364e35_6.1.7600.16385_en¡us_4f441c5a87805ed4    Bad identity
(f)    CSI Manifest Missing    0x00000002    amd64_microsoft-wÿndows-n..e_runtime.resources_31bf3856ad364e35_6.1.7600.16385_en¡us_4f441c5a87805ed4.manifest    amd64_microsoft-wÿndows-n..e_runtime.resources_31bf3856ad364e35_6.1.7600.16385_en¡us_4f441c5a87805ed4    
(f)    CSI Corrupt Identity    0xC0000161    (not UTF8)    x86_microƒoft-windows-t..es-drprov.resources_31bf3856ad364e35_6.1.7600.16385_en-us_64724d29883a2fe0    Bad identity
(f)    CSI Manifest Missing    0x00000002    x86_microƒoft-windows-t..es-drprov.resources_31bf3856ad364e35_6.1.7600.16385_en-us_64724d29883a2fe0.manifest    x86_microƒoft-windows-t..es-drprov.resources_31bf3856ad364e35_6.1.7600.16385_en-us_64724d29883a2fe0    

Summary:
Seconds executed: 96
 Found 10 errors
  CSI Manifest Missing Total count: 4
  CSI Corrupt Component Keyform Total count: 1
  CSI Corrupt Identity Total count: 4
  CSI Corrupt Registry Value Total count: 1

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-dpaçi-keys.resources_31bf3856ad364e35_6.1.7600.16385_en-us_e8c314b6Ä736a191.manifest
    winsxs\manifests\x86_microsoft-windows-e..collecto·.resources_31bf3856ad364e35_6.1.7600.16385_en-us_b4cdf0148751b64f.manifest
    winsxs\manifests\amd64_microsoft-wÿndows-n..e_runtime.resources_31bf3856ad364e35_6.1.7600.16385_en¡us_4f441c5a87805ed4.manifest
    winsxs\manifests\x86_microƒoft-windows-t..es-drprov.resources_31bf3856ad364e35_6.1.7600.16385_en-us_64724d29883a2fe0.manifest

To do this, I will need you to upload a fairly large file for me:

Note: It has been brought to my attention that Dropbox has changed the way it works so these instructions may not be exactly what you do but hopefully you can work it out. If you have any problems feel free to ask. I will update these instructions as soon as possible but it's getting late here so I'll have to do it tomorrow.

Upload a file to Dropbox

Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.


  1. If you haven't already created a Dropbox account, please do so Here
  2. Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:

    https://www.dropbox.com/install
  3. After you have downloaded and installed that, you should now see Dropbox in your Favourites box in Windows Explorer. This is the folder that will be synchronised with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.

    Favourites%20list.PNG


  4. To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon
    icon.jpg
    found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox
  5. Copy all of the following files to the Public folder in your Dropbox:

    • C:\Windows\system32\config\COMPONENTS (it has no file extension)


  6. Select all files by pressing Ctrl+A then right-click and select Send to > Compressed (zipped) folder
  7. This will create a .zip
    zip_icon.png
    file in your Public folder.
  8. Right-click on this file and select Dropbox > Copy Public Link then Paste (Ctrl + V) this link into your next post for me please


Tom
 
Hi jherrera1004,

Thanks for uploading your COMPONENTS hive, I've managed to fix all of the corruption manually so all that's left to do now is to replace your current hive with this one.

Download this file please: https://dl.dropboxusercontent.com/u/16537616/components.zip

Extract the contents to your Desktop, there should be one file named components.

Then navigate to C:\Windows\system32\config

And rename the file components to components.bak.

Then copy and paste the components file on your Desktop to this folder. Reboot and try updating again.

If, at any point, you are displayed an error saying the file is in use, or access denied, reboot and try again.

Tom
 
Your Awesome, thank you so much. I will try the steps you provided and will get back on a update as soon as possible.
 
Your a Genius, I really appreciate the time you put into this issue, and helping me out on this. I'm new to this forum and everything and i'm just blown away. I will donate to keep this forum running. Thanks a lot Tom982. It works beautifully now and normal.
 
Hi jherrera1004,

That's great news! Thanks for posting back the results. You're most welcome for my help, it was a pleasure to work with you, and thank you so much for donating to the forum!

Before I send you on your way, can you run the SURT one last time please? I just want to make sure that the corruption has all gone :) Post the log when it finishes please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom
 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-19 08:23


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 116
Found 2 errors
CBS MUM Corrupt Total count: 2


Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
 
Hi jherrera1004,

Those errors are nothing to worry about and are being falsely reported due to a bug in the SURT. So you're all good to go now :)

Tom
 
Hello,
I have the same problem jherrera1004 : windows update error code 80070246
I tried the microsof tool for restoring windows update, but still pointing to that he had corrected the errors the problem persists.
I also have scanned for malware, I deleted the update history, but nothing, always the same error.


Tom982, would you be so kind as to help me to solve the problem?
I uploaded the file Checksur at the following link: https://docs.google.com/file/d/0B3uf3H5OgTAad3Y2dGpGYjVKcU0/edit?usp=sharing
and the file Components at the following link : https://docs.google.com/file/d/0B3uf3H5OgTAaZW5nZVQzLVA5cTA/edit?usp=sharing

I hope you're kind enough to help me, because I'm going crazy behind this problem!
Thank you very much!

Fausto
 
faustosky said:
Hello,
I have the same problem jherrera1004 : windows update error code 80070246
I tried the microsof tool for restoring windows update, but still pointing to that he had corrected the errors the problem persists.
I also have scanned for malware, I deleted the update history, but nothing, always the same error.


Tom982, would you be so kind as to help me to solve the problem?
I uploaded the file Checksur at the following link: https://docs.google.com/file/d/0B3uf3H5OgTAad3Y2dGpGYjVKcU0/edit?usp=sharing
and the file Components at the following link : https://docs.google.com/file/d/0B3uf3H5OgTAaZW5nZVQzLVA5cTA/edit?usp=sharing

I hope you're kind enough to help me, because I'm going crazy behind this problem!
Thank you very much!

Fausto
Click to expand...

Hello Fausto, and welcome to Sysnative :)

I have split your post into a new thread here: https://www.sysnative.com/forums/windows-update/6517-windows-update-error-code-80070246-a.html

Tom is currently on holiday, so I will take your thread instead. Please understand that because I am shortstaffed at the moment, I am very busy. And to top it all off...my computer's broken and I'm waiting on a new part. So I'm currently working on my laptop without all of the tools I usually use, which isn't helping to clear my backlog!

Basically, what I'm trying to say is that there may be a couple of days delay before I can get onto your thread. I ask for your patience & understanding at this very busy time. I will get back to you, just there might be a slight delay. If I don't answer within three days, please remind me :)

Richard
 
niemiro said:
faustosky said:
Hello,
I have the same problem jherrera1004 : windows update error code 80070246
I tried the microsof tool for restoring windows update, but still pointing to that he had corrected the errors the problem persists.
I also have scanned for malware, I deleted the update history, but nothing, always the same error.


Tom982, would you be so kind as to help me to solve the problem?
I uploaded the file Checksur at the following link: https://docs.google.com/file/d/0B3uf3H5OgTAad3Y2dGpGYjVKcU0/edit?usp=sharing
and the file Components at the following link : https://docs.google.com/file/d/0B3uf3H5OgTAaZW5nZVQzLVA5cTA/edit?usp=sharing

I hope you're kind enough to help me, because I'm going crazy behind this problem!
Thank you very much!

Fausto
Click to expand...

Hello Fausto, and welcome to Sysnative :)

I have split your post into a new thread here: https://www.sysnative.com/forums/windows-update/6517-windows-update-error-code-80070246-a.html

Tom is currently on holiday, so I will take your thread instead. Please understand that because I am shortstaffed at the moment, I am very busy. And to top it all off...my computer's broken and I'm waiting on a new part. So I'm currently working on my laptop without all of the tools I usually use, which isn't helping to clear my backlog!

Basically, what I'm trying to say is that there may be a couple of days delay before I can get onto your thread. I ask for your patience & understanding at this very busy time. I will get back to you, just there might be a slight delay. If I don't answer within three days, please remind me :)

Richard
Click to expand...

Hello Richard!
Thanks so much!
So I await your news within a few days...

Regards
Fausto
 
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