[SOLVED] Windows Update Error Code 0x80073712, Server 2016

Martin75

Contributor
Joined
May 8, 2019
Posts
144
Hi,
somehow windows update keeps on failing everything I tried failed.

Regular windows update:
Some update files are missing or have problems. We'll try to download the update again later.
Error code: (0x80073712)


Running SFC :
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log


In the log I see:
Checking System Update Readiness.

(p) CSI Manifest Corrupt amd64_microsoft-windows-t..lservices-workspace_31bf3856ad364e35_10.0.14393.2791_none_4673eaa5b4db77ba
Repair failed: Missing replacement manifest.

Summary:
Operation: Detect and Repair
Operation result: 0x800706be
Last Successful Step: Entire operation completes.
Total Detected Corruption: 1
CBS Manifest Corruption: 0
CBS Metadata Corruption: 0
CSI Manifest Corruption: 1
CSI Metadata Corruption: 0
CSI Payload Corruption: 0
Total Repaired Corruption: 0
CBS Manifest Repaired: 0
CSI Manifest Repaired: 0
CSI Payload Repaired: 0

CSI Store Metadata refreshed: True

Dism RestoreHealth:
[==========================100.0%==========================]
Error: 1726

The remote procedure call failed.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

anything else that will help this?
CBS log file attached.

thanks so much for any help.
 

Attachments

Hello and welcome!

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
6. Retry updates and attach CBS.log if any fail.
 

Attachments

I don't know if it makes a difference but sfc/scannow keeps coming back with this error:

2019-05-16 14:53:39, Info CSI 0001f691 [SR] Repairing 1 components
2019-05-16 14:53:39, Info CSI 0001f692 [SR] Beginning Verify and Repair transaction
2019-05-16 14:53:39, Info CSI 0001f693 Hashes for file member \??\C:\Windows\SysWOW64\NlsData0000.dll do not match actual file [l:15]'NlsData0000.dll' :
Found: {l:32 VqGFDDtNkUJL2y72172gbrdibqg7T6Y8qeCjl1AgmkA=} Expected: {l:32 zswq09s5+Zb0OfXSW1ikcF7tHaaSH36DU+P1teqdh3g=}
2019-05-16 14:53:39, Info CSI 0001f694 [SR] Repairing corrupted file \??\C:\Windows\SysWOW64\NlsData0000.dll from store
2019-05-16 14:53:39, Info CSI 0001f695 File [l:15]'NlsData0000.dll' in [l:23]'\??\C:\Windows\SysWOW64' switching ownership
Old: Microsoft-Windows-NaturalLanguage6-base, version 10.0.14393.2368, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
New: Microsoft-Windows-NaturalLanguage6-base, version 10.0.14393.2368, arch x86, nonSxS, pkt {l:8 b:31bf3856ad364e35}
2019-05-16 14:53:39, Info CSI 0001f696@2019/5/16:18:53:39.461 Primitive installers committed for repair
2019-05-16 14:53:39, Info CSI 0001f697 [SR] Repair complete
 
Open CMD as Admin and enter the following two commands one after the other, pressing Enter after each.

Code:
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_none_3e3344a37f21d3c5" /ve /f
Code:
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-naturallanguage6-base_31bf3856ad364e35_none_3e3344a37f21d3c5\10.0" /ve /f

Reboot when able and re-run SFC Scan.
 
Thanks so much for your response.
I have attached the new CBS file, SFC found nothing but windows update is still failing with same error.

updates starts downloading and fails after 9% like before
 

Attachments

also some pictures attached
 

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  • photo_2019-05-17_13-32-14.jpg
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  • photo_2019-05-17_13-32-04.jpg
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  • photo_2019-05-17_13-31-45.jpg
    photo_2019-05-17_13-31-45.jpg
    73.3 KB · Views: 8
Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

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