Windows Update error : 80073712

[zigzagph]

Hello! :wave:

My name is Patrick. I have been struggling :banghead: to fix the dreadful windows update problem with the error code 80073712. After all of my digging I ran across this website:dance:. Can you please help me get my update corruption problems solved?

Problem : Windows Update error code : 80073712

Brief : Windows updates are never successful due to numerous 0x800f0805 - CBS_E_INVALID_PACKAGE in the CBS.Log.

I have downloaded and run the SFCFix.exe application and have put the output and my components registry at the dropbox location below.

Dropbox - SFC

Thank you!

Cheers,

-P

 

[zigzagph]

Bumping back up the list. Any help would be greatly appreciated.

 

[Aura]

Hi zigzagph,

Do you still need assistance with that issue?

 

[zigzagph]

Yes I do.

Any help would be greatly appreciated.

 

[Aura]

Looks like we're going to need a CheckSUR.log. Follow the instructions below.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

• Download the right version of SURT for your system;
  • Your version of Windows is: Windows 7 x64
• Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
• On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
• Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

 

[zigzagph]

Sorry but I could not attach it because it was too large so I placed it in the dropbox location below.

Dropbox - CheckSur

Thank you for your help Aura!

Cheers,

-P

 

[Aura]

Sorry for the delay, I'm having issues with the tool we use to create fixes from logs.

 

[zigzagph]

No problem.

 

[Aura]

Do you have your Windows installation media?

 

[zigzagph]

Yes. I have the installation media.

 

[Aura]

It would be faster in your case to do a Repair Install rather than wait for me to have the tool function properly so I can fix your files. Plus, there's so much corruption that I think a Repair Install would be a better option in your situation.