[SOLVED] Windows Store Down?

AceInfinity · Jan 29, 2013

I have internet connectivity, but it seems the store is unavailable to me on my Surface as of right now. I was trying to update, 7 apps, as told to me by my live preview on the tileview, but I can't. I currently cannot even install an app. If it is down though, I think it would be more convenient to tell the users whether it's down for maintenance or something, so that an end-user is not having to troubleshoot whether it's a broken internet connection or anything like that. I'll try again in a few hours however. :)

Down for anybody else?

niemiro · Jan 29, 2013

I know this might sound like a stupid question, but it has founding I don't have time to explain now. Do you have any updates pending install over reboot? Try rebooting anyway?

AceInfinity · Jan 29, 2013

niemiro said:
I know this might sound like a stupid question, but it has founding I don't have time to explain now. Do you have any updates pending install over reboot? Try rebooting anyway?

I wouldn't think so, my Surface was actually just rebooted this morning I believe. Nonetheless i'll try again and post back the outcome. :)

Since you are trying to help me troubleshoot by the looks of it, I'm assuming that this is my own problem and that you can access the Windows store, so I guess I will start with the troubleshooting instead of just waiting for a bit lol.

edit: A reboot didn't show that I was configuring any updates before shutdown and on startup... However, for some reason the store is available again.

Corrine · Jan 29, 2013

When all else fails, shut/down restart. :r1:

niemiro · Jan 30, 2013

AceInfinity said:
niemiro said:

I know this might sound like a stupid question, but it has founding I don't have time to explain now. Do you have any updates pending install over reboot? Try rebooting anyway?

Click to expand...

I wouldn't think so, my Surface was actually just rebooted this morning I believe. Nonetheless i'll try again and post back the outcome. :)

Since you are trying to help me troubleshoot by the looks of it, I'm assuming that this is my own problem and that you can access the Windows store, so I guess I will start with the troubleshooting instead of just waiting for a bit lol.

edit: A reboot didn't show that I was configuring any updates before shutdown and on startup... However, for some reason the store is available again.

Hello :)

Well, I didn't actually have the time to check the Windows Store last night. I was just too pushed for time, and had to be elsewhere. So it might have been a Microsoft problem. However, my Surface's Windows Store has broken three times in this way now, and without exception, it was when I had updates pending install over a reboot, and a reboot fixed it.

Now, I have very little evidence to say that this is not just a coincidence, a reboot could fix many problems, but I am slightly suspicious. I shall see whether next patch Tuesday/uninstalling & reinstalling some updates breaks the store again.

Richard

Corrine · Feb 27, 2013

I remembered this thread when I saw What to do if you have problems with a Windows Store app - Notes from a dark corner - Site Home - MSDN Blogs.

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[SOLVED] Windows Store Down?

AceInfinity

Emeritus, Contributor

niemiro

Senior Administrator, Windows Update Expert

AceInfinity

Emeritus, Contributor

Corrine

Administrator,
Microsoft MVP,
Security Analyst

niemiro

Senior Administrator, Windows Update Expert

Corrine

Administrator,
Microsoft MVP,
Security Analyst

[SOLVED] Windows Store Down?

AceInfinity

Emeritus, Contributor

niemiro

Senior Administrator, Windows Update Expert

AceInfinity

Emeritus, Contributor

Corrine

Administrator, Microsoft MVP, Security Analyst

niemiro

Senior Administrator, Windows Update Expert

Corrine

Administrator, Microsoft MVP, Security Analyst

Administrator,
Microsoft MVP,
Security Analyst

Administrator,
Microsoft MVP,
Security Analyst