[SOLVED] Windows service pack error

Drogon

Drogon

Member
Joined
Nov 4, 2019
Posts
20
Location
Kenya
Hi, guys, I'm not very tech-savvy but I've been trying to update the windows service pack and done research the whole day. The readiness tool couldn't update too. Long story short i run the sfc/scannow and this is the result I found on the log.
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-11-04 14:15

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Catalog Missing 0x00000002 443b7829a6101b0aa2c1edcd224e5510274a4c60ed3b4d1bea3400aad914d6a7.cat policy.14.0..g.vc140.mfc_f92d94485545da78_14.0.27821.0_d2f297adf545a9a2 Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Missing 0x00000002 fc59e27ec66dbbf1ff2bbf068e0c7f987fad7a9097e970b6c2c1363ae7fd1517.cat avg.vc140.mfc_f92d94485545da78_14.0.27821.0_af046dccec53ccf4 Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Missing 0x00000002 3b9278a249b9ef43c94ea8d65853fa15734e7ed9f65956ddebc87c9326ea0ec0.cat policy.14.0..g.vc140.crt_f92d94485545da78_14.0.27821.0_da717d77f0772cbf Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced Deleted CatalogThumbprint
(f) CSI Catalog Missing 0x00000002 43b2795929014c80616cf394fb0216e2cd8a60f252afb7bdd7eb5d78f2e084e7.cat avg.vc140.crt_f92d94485545da78_14.0.27821.0_b6835396e7855011 Missing catalog or invalid CatalogThumprint
(fix) CSI Catalog Missing CSI File Replaced Deleted CatalogThumbprint
(f) CSI Payload File Missing 0x00000000 slui.exe x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7600.16385_none_5b97f4df0025c6e9
 
Hello and welcome!

Please run System Update Readiness Tool again and leave it running. It can take hours if the system is very corrupt.

Attach the resulting CheckSUR.log. C:\Windows\Logs\CBS\CheckSUR.log.
 
softwaremaniac said:
Hello and welcome!

Please run System Update Readiness Tool again and leave it running. It can take hours if the system is very corrupt.

Attach the resulting CheckSUR.log. C:\Windows\Logs\CBS\CheckSUR.log.
Click to expand...
softwaremaniac said:
Hello and welcome!

Please run System Update Readiness Tool again and leave it running. It can take hours if the system is very corrupt.

Attach the resulting CheckSUR.log. C:\Windows\Logs\CBS\CheckSUR.log.
Click to expand...
I ran the system update readiness tool again and it finally installed.
 

Attachments

Thank you.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.


Afterwards, run SURT again and attach CheckSUR.log.
 

Attachments

SFCFIX.txt

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-11-06 09:58:53.884
Microsoft Windows 7 - x86
Using .zip script file at C:\Users\user\Desktop\SFCFix.zip [0]




PowerCopy::
Code: 
 Successfully took permissions for file or folder C:\Windows\WinSxS\x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7600.16385_none_5b97f4df0025c6e9

Code: 
 Successfully copied file C:\Users\user\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7600.16385_none_5b97f4df0025c6e9\slui.exe to C:\Windows\WinSxS\x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7600.16385_none_5b97f4df0025c6e9\slui.exe.

Code: 
 Successfully restored ownership for C:\Windows\WinSxS\x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7600.16385_none_5b97f4df0025c6e9
Successfully restored permissions on C:\Windows\WinSxS\x86_microsoft-windows-security-spp-ux_31bf3856ad364e35_6.1.7600.16385_none_5b97f4df0025c6e9
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-11-06 09:58:58.923
Script hash: M5kUt5wWqVO5vOglQKki410RrmV2YwPqiGx9LDwPqnA=
----------------------EOF-----------------------


I ran a SURT and it didn't bring up a new log. The logs available were for yesterday, so I ran it again and a message was displayed ' windows resource protection did not find integrity violations'
 
SURT is the System Update Readiness Tool. When it's run, it does create a new log each time, please ensure that you have run the correct tool. The log file you are looking for is CheckSUR.log.
 
I tried updating both the usual way and the manual way, but it still failed.
I've tried attaching the file but it says it too large. it's too long to copy paste too, so I hope it's okay if i compressed it.
 

Attachments

Thanks.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, retry SP1 and attach CBS.log if it fails.
 

Attachments

it failed. I think it might be the windows isn't genuine message that's causing it not to update. I've fixed it a couple of times but after a few, months reverts to not genuine still. I've avoided using loaders because it seems dangerous.
 
Yes, it is. My uncle works for an IT company and did some maintenance on it a few years ago when I formatted it. I highly doubt he used an illegal copy.
 
Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 32-bit Version so please ensure you download that one.
2. Right-click FRST.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top