[SOLVED] Windows Server Standard 2022 - 0x800f0831 Error Updating KB5037782

[scobbyka]

Event LOG: Installation Failure: Windows failed to install the following update with error 0x8024200B: 2024-05 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5037782).

Ran scf /scannow - no issues found
Dism.exe /Online /Cleanup-Image /Restorehealth - no issues found

net stop bits
net stop wuauserv
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv
It didn't help me, the update still won't install

Hopefully that's everything covered.

File Attachment

Thanks!

 

[Maxstar]

Hi and welcome to Sysnative,

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[scobbyka]

Hello,

SFCFix ran fine with the zip file parameter.
But unfortunately the update still does not go up, the error code is still 0x800f0831
Attached is the output of the run

Now how to proceed?

SoftwareDistribution folder was deleted before installation.
The server has not been restarted yet. Should I do it again?

 

[Maxstar]

Hi,

Please provide the latest CBS logs.

 

[scobbyka]

Hi,

I have attached the latest CBS Log

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

 

[scobbyka]

SFCFix ran fine, attached Log.
Unfortunately, Windows Update failed again, with the CBS Log attached

 

[Maxstar]

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards reboot the server and attempt to update again. If it fails attach a new copy of the CBS logs.

 

[scobbyka]

SFCFix ran fine, attached Log.
After a restart, Windows Update is also fine.

Thank you very much!
I will try to thank you with a small donation

I have attached the LOGs, in case it might be interesting later on

 

[Maxstar]

You're welcome. Glad to hear the issue has been resolved and thanks for your donation to Sysnative...
The lastest CBS is clean so we can mark this thread as solved.