[SOLVED] Windows Server 2022 - 0x800f081f Error Updating KB5037782

D

DTMS

Member
Joined
Jun 5, 2024
Posts
11
We have been experiencing this issue with the previous cumulative update (KB5036909) and we were hoping it would resolve itself with KB5037782 with no such luck.

It stalls around 20% and then fails with the error code 0x800f081f.

The following steps have been tried:

  • Windows update "Security Update for Windows (KB5037782)" could not be installed because of error 2149851149
  • Started BITS service manually
  • Ran scf /scannow - no issues found
  • Dism.exe /Online /Cleanup-Image /Restorehealth - no issues found
  • Still stuck at 0% downloading
The following instructions don't allow us to rename catroot2, locked by "network service".

net stop bits
net stop wuauserv
ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak
net start bits
net start wuauserv

Hopefully that's everything covered, attached are the necessary files.

Thanks in advance!
 

Attachments

Hi and welcome to Sysnative,

Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Hi,

Download
6530fbb0f4101-56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
 

Attachments

Hi Maxstar,

It progressed quicker past the 20% sticking point to 100% but failed again with error 0x800f081f again.

See the attached files as requested, thanks for your help!
 

Attachments

Hi,

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
 

Attachments

Hi Maxstar,

You legend, that last one has done the trick, it's installed and prompting to restart. I shall schedule that for this evening out of hours but I am confident this has resolved the issue.

I shall follow up if not and have attached the SFCFix.txt file in the event it's needed for record or improvments.
 

Attachments

Hi,

I believe the server is trying to install an old update, the following shows in the history:

2024-01 Security Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5034439) (2)
Failed to install on 13/06/2024 - 0x80070643

However the entry prior to that is as follows, so newer:

2024-06 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5039227)
Successfully installed on 13/06/2024

Let me know what information you need to me to extract etc.
 
Last edited:
Hi Maxstar, Thanks for the information, that had come up on occasions during our investigations but think it disappeared once superseded.

Also wasn't expecting the expansion to be that simple so processed an increase on the recovery partition and the update has gone through!

Thanks for your help, greatly appreciated, will be returning to this forum in the future when we experience update issues.
 
Hi,

You're welcome. Glad to hear that all problems have been fixed now...(y)
I will mark this thread as solved.
 
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