[SOLVED] Windows Server 2019 Updates Fail Error 0x800703f1 [Server #2]

[res1607]

Have a Windows 2019 system that is failing an update with error Error 0x800703f1.

sfc /scannow also fails at 26%
DISM /Online /Cleanup-Image /RestoreHealth also fails

Attached is the CBS.log

 

[res1607]

Any update on this request?

 

[Maxstar]

Hi,

Upload the SCHEMA.DAT file

• Navigate to C:\Windows\System32\SMI\Store\Machine and copy the SCHEMA.DAT file to your desktop.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named SCHEMA.ZIP on your desktop.
• Attach this ZIP-file to your next reply.

 

[res1607]

Attached is the SCHEMA.zip file.

 

[Maxstar]

Hi,

Replace the SCHEMA.DAT file

• Download Schema.zip and save to your desktop, right-click on it and select Extract all.
• Navigate to C:\Windows\System32\SMI\Store\Machine and rename the SCHEMA.DAT file to Schema.old
• Copy the SCHEMA.dat on your deskop into the above directory.

Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[res1607]

Replaced SCHEMA.DAT

sfc /scannow did not finish. attached is new CBS.zip
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 26% complete.

Windows Resource Protection could not perform the requested operation.

 

[Maxstar]

2023-06-26 05:24:08, Error                 CSI    000000b8@2023/6/26:09:24:08.866 (F) onecore\base\wcp\componentstore\com\store.cpp(5260): Error NTSTATUS_FROM_WIN32(1009) originated in function Windows::COM::CComponentStore::MountSMISchemaHive expression: MountSMISchemaHive
[gle=0x80004005]

Hi,

Let's check the COMPONENTS hive as well, but it seems the SCHEMA.dat file (hive) is still corrupted?

Download

ComponentsScanner and save it to your desktop.

• Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
• Follow the on-screen instructions.
• When the following message appears: "ComponentsScanner has detected the following issues that it is able to repair automatically."
• Press Y to perform the repair.
  
  
  
  
  
• Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
• Post the logfile ComponentsScanner.txt as attachment into your next reply.

 

[res1607]

Ran the componentsScanner. It did not ask to repair anything. Attached is the log.

 

[Maxstar]

This looks good, could you please provide a new copy of the SCHEMA.dat file.

Upload the SCHEMA.DAT file

• Navigate to C:\Windows\System32\SMI\Store\Machine and copy the SCHEMA.DAT file to your desktop.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named SCHEMA.ZIP on your desktop.
• Attach this ZIP-file to your next reply.

 

[res1607]

Attached is the SCHEMA.DAT

 

[Maxstar]

This file looks good, have you restarted the server yet?

 

[res1607]

No, I will restart now and try again.

 

[Maxstar]

Perfect, let me know the result of sfc /scannow after the restart.

 

[res1607]

Same result after reboot.
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 26% complete.

Windows Resource Protection could not perform the requested operation.

 

[Maxstar]

Hmm, please attach a new copy of all the CBS logs.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[res1607]

Attached it the folder.

 

[Maxstar]

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the System File Checker and post the result. If it fails attach a new copy of the CBS log.

SFC /Scannow

 

[res1607]

I performed the SFCfix and rebooted.
sfc /scannow still fails at 26%

 

[Maxstar]

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[res1607]

DISM worked, but sfc did not work after that. I rebooted and tried again also. Attached is the new CBS.log

DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.1518

Image Version: 10.0.17763.1577

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Users\resadm>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 26% complete.

Windows Resource Protection could not perform the requested operation.