[SOLVED] Windows Server 2019 Update issues

[LouisS]

Hi, thank you for accepting me into this Forum, as others before have reported, I am having issues updating my Windows Datacentre Server.

I have run
sfc /scannow
Component scaner
Dism /Online /Cleanup-Image /RestoreHealth

Oddly enough I am seeing this on two identical servers

Please see logs attached attached

Thank you for any assistance

 

[Windows Update Bot]

Hi @LouisS,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[LouisS]

Hi there, any updates to this please

 

[Maxstar]

Hi and welcome to Sysnative,

Open an elevated command prompt, run the following command and attach services.txt to your next post.

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[LouisS]

Thank you for assisting, please find attached

 

[Maxstar]

Hi,

Please run the following commands in an elevated prompt and copy paste the result in your next post.

sc config NetSetupSvc start= demand
sc start NetSetupSvc

Wait a few seconds and run the following commands:

sc query NetSetupSvc
sc qc NetSetupSvc

 

[LouisS]

C:\>sc query NetSetupSvc

SERVICE_NAME: NetSetupSvc
TYPE : 30 WIN32
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\>sc qc NetSetupSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: NetSetupSvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k netsvcs -p
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Setup Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME : LocalSystem

 

[Maxstar]

This looks good, please attempt to update again and post the result. If it fails attach a new copy of the CBS logs.

 

[LouisS]

Roger that, thank you

 

[LouisS]

Thank you very much, I don't even know why that service would have been disabled in the first place. I shall pop a penny in the pot.

 

[Maxstar]

You're welcome and thanks for your donation to Sysnative...
Is it the same issue on the other servers?

 

[LouisS]

It was exactly the same, but all resolved now

 

[Maxstar]

Great, have a nice weekend...