Windows Server 2019 - System Event Notification Service(SENS) - error 1053

[it_protech]

Hello

We have a problem with System Event Notification Service(SENS) on our VM machine with Windows Server 2019. Every 3 or 4 days our machine get stuck, and We cannot restart it, only a message appears like this "waiting for: system event notification service" and rdp sessions freezes too. When We try to restart System Event Notification Service We get error 1053 - "the server did not respond to the start or control request in a timely fashion".

Any answer will be helpful.


Regards.

 

[xilolee]

Hi!

Try these commands from an elevated command prompt, then post their results:

DISM /Online /Cleanup-Image /CheckHealth
sfc /scannow

Then see also what this tool says: Microsoft .NET Framework Repair Tool is available - Microsoft Support

 

[it_protech]

Hi

Results below:

C:\Windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.3406

Image Version: 10.0.17763.3469

No component store corruption detected.
The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

I also tried Microsoft .NET Framework Repair Tool is available - Microsoft Support. It found two changes to apply like this:



After that, the application reported that the changes were successfully made.

For now, the VM is stable. We are waiting for possible reports from users.

Regards.

 

[it_protech]

Unfortunately, the problem described in the first post still occurs.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

Any ideas?

Regards.

 

[xilolee]

Some logs?

After the following commands, you should see a logs folder on your desktop with six files in it.
Zip it up and upload it here.

md "%userprofile%\desktop\logs"
dxdiag /whql:off /t "%userprofile%\desktop\logs\dxdiag.txt"
msinfo32 /nfo "%userprofile%\desktop\logs\MsInfo.nfo"
systeminfo > "%userprofile%\desktop\logs\SystemInfo.txt"
(tasklist /v /fo table && tasklist /svc /fo table && tasklist /m /fo table) > "%userprofile%\desktop\logs\tasklist.txt"
wevtutil epl system "%userprofile%\desktop\logs\system.evtx"
wevtutil epl application "%userprofile%\desktop\logs\application.evtx"