Windows Server 2019 KB5040430 - error 0x800f0982

[qtph]

step 1 - no errors, step 2 - completed, step 3 - no errors in log, all answers are None, step 4 - attached.
I tried to follow steps found on different forums, including microsoft but no changes. Please advise.

 

[qtph]

Just checking if my request was received....

 

[Maxstar]

Hi and welcome to Sysnative,

Please provide a copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[qtph]

Here is COMPONENTS.ZIP as requested.

 

[Maxstar]

Hi,

Here's the first fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update update. If it fails attach a new copy of the CBS logs.

 

[qtph]

SFCFix.txt as requested.

 

[qtph]

Did not help, CBS attaced as requested.

 

[Maxstar]

Hi,

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[qtph]

I apologize for the delay, was away.

DISM command coompleted with no errors with a success message.

Still installing current update KB5052000 fails with the error 0x800f0988.

CSB attached.

 

[Maxstar]

Hi,

Please provide a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.