Windows Server 2019 is failing Windows Updates with the Error 0x800f0922

[vya666]

Hello Sysnative Support,

An error occurs when installing cumulative update KB5060531, error 0x800f0922. Windows server 2019 Standard 1809 operating system, build 17763.6532.

 

[Windows Update Bot]

Hi @vya666,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Please run the following command in an elevated prompt and attach services.txt to your next post.

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[vya666]

Hi, I am attaching the file.

 

[Maxstar]

Hi,

Please run the following commands in an elevated prompt and copy paste the result in your next post.

sc config NetSetupSvc start= demand
sc start NetSetupSvc

Wait a few seconds and run the following commands:

sc query NetSetupSvc
sc qc NetSetupSvc

 

[vya666]

sc config NetSetupSvc start= demand
[SC] ChangeServiceConfig: success

sc start NetSetupSvc
Имя_службы: NetSetupSvc
Тип : 30 WIN32
Состояние : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
Код_выхода_Win32 : 0 (0x0)
Код_выхода_службы : 0 (0x0)
Контрольная_точка : 0x0
Ожидание : 0x7d0
ID_процесса : 10276
Флаги :


C:\Windows\system32>sc query NetSetupSvc

SERVICE_NAME: NetSetupSvc
TYPE : 30 WIN32
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0


C:\Windows\system32>sc qc NetSetupSvc
[SC] QueryServiceConfig: success

Имя_службы: NetSetupSvc
Тип : 20 WIN32_SHARE_PROCESS
Тип_запуска : 3 DEMAND_START
Управление_ошибками : 1 NORMAL
Имя_двоичного_файла : C:\Windows\System32\svchost.exe -k netsvcs -p
Группа_запуска :
Тег : 0
Выводимое_имя : Служба настройки сети
Зависимости : RpcSs
Начальное_имя_службы : LocalSystem

 

[Maxstar]

You forgot to run the second command sc start NetSetupSvc before the last two commands.

 

[vya666]

C:\Windows\system32>sc start NetSetupSvc

Имя_службы: NetSetupSvc
Тип : 30 WIN32
Состояние : 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
Код_выхода_Win32 : 0 (0x0)
Код_выхода_службы : 0 (0x0)
Контрольная_точка : 0x0
Ожидание : 0x7d0
ID_процесса : 6040
Флаги :

 

[Maxstar]

Please post a new result of the following commands as well.

sc query NetSetupSvc
sc qc NetSetupSvc

 

[vya666]

C:\Windows\system32>sc query NetSetupSvc

SERVICE_NAME: NetSetupSvc
TYPE : 30 WIN32
STATE : 1 STOPPED
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

C:\Windows\system32>sc qc NetSetupSvc
[SC] QueryServiceConfig: success

Имя_службы: NetSetupSvc
Тип : 20 WIN32_SHARE_PROCESS
Тип_запуска : 3 DEMAND_START
Управление_ошибками : 1 NORMAL
Имя_двоичного_файла : C:\Windows\System32\svchost.exe -k netsvcs -p
Группа_запуска :
Тег : 0
Выводимое_имя : Служба настройки сети
Зависимости : RpcSs
Начальное_имя_службы : LocalSystem

 

[Maxstar]

Please attempt to update again, if it fails attach a new copy of the CBS logs.