[SOLVED] Windows Server 2019 - Error 0x800703f1

[Manu2k]

Hi,
I have the error 0x800703f1 when I try to install update on my Windows 2019 Server.
I try this method Redirecting but no success. Please find attach ComponentsScanner.txt, CBS.zip and DRIVERS.zip file.
Can you help me ?
Thanks

Emmanuel

 

[Windows Update Bot]

Hi @Manu2k,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[Maxstar]

Hi and welcome to Sysnative,

Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download DRIVERS.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the DRIVERS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
   Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the server and attempt to update. If it fails attach the latest CBS logs and the following logfile.

Upload the setupapi.dev.log file

• Open Windows Explorer and browse to the C:\Windows\INF folder.
• Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file setupapi.dev.zip in your next reply.

 

[Manu2k]

Hi
Thank you for your reply, but unfortunately, the update has failed again.
You will find the log files attached.

 

[Maxstar]

Hi,

Upload the SCHEMA.DAT file

• Navigate to C:\Windows\System32\SMI\Store\Machine and copy the SCHEMA.DAT file to your desktop.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named SCHEMA.ZIP on your desktop.
• Attach this ZIP-file to your next reply.

 

[Manu2k]

Hi,
Please find the attached file, thank you

 

[Maxstar]

Hi,

Replace the SCHEMA.DAT file
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

• Download the attached Schema.zip file and save it to your desktop, right-click on it and select Extract all.
• Navigate to C:\Windows\System32\SMI\Store\Machine and rename the SCHEMA.DAT file to SCHEMA.old
• Copy the SCHEMA.DAT file on your desktop into the above directory.

Afterwards reboot the server and attempt to update. If it fails attach a new copy of the CBS logs and the Setupapi.dev.log.

 

[Manu2k]

Thank you so much, it works! I have a Windows update issue with another server, but the error code is different: 0x80073701. Are you able to fix the problem? If so, I will make another post.

 

[Maxstar]

Hi,

You're welcome. Glad to hear the issue has been resolved...

An yes please start a new thread for the other server.