[SOLVED] Windows Server 2016 STATUS_SXS_COMPONENT_STORE_CORRUPT

vdv85

vdv85

Member
Joined
Sep 25, 2019
Posts
12
Hello,

Please assist to solve the issue on server. Server crashes after reboot with blue screen - CRITICAL_SERVICE_FAILED and I can load system only if I select Disable Driver Signature Enforcement.
Doesn't work SFC /Scannow and DISM. Also Windows Update has error 0x80073712. I attached CBS folder.


SFCFix informs -

Code: 
SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-09-25 21:41:07.429
Microsoft Windows Server 10 Build 14393 - amd64
Not using a script file.

AutoAnalysis::
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.


WARNING: Components hive failed size test and may be corrupt.

SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-09-25 21:45:34.984
----------------------EOF-----------------------
 

Attachments

Hi!

Unfortunately your Server is corrupt beyond repair. Unless you have an earlier system image to restore to, your only option is to do an In-Place Upgrade due to the damaged COMPONENTS hive.
 
If I have backup and COMPONENTS has approximately 88 MB. I need to add it to crashed system and it will work?
 
SFC can't start, because working another recovery process. I rebooted server and I see - Preparing to Configure Windows. Please Do Not Turn Off Your Computer. Is it normal?
 
Let's see:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
softwaremaniac, thanks, but we decided to restore whole system. Yesterday we tried and update worked, but system crashes in the blue screen after reboot. Thank you for your help and attention.
 
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