Windows Server 2016 Standard - Build 14393, NDDSAAD01

[BiZuMs]

I've got a 2016 Standard server that is installing updates but always rolls back when the reboot is done.

 

[Windows Update Bot]

Hi @BiZuMs,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[BiZuMs]

NDDSAAD01

 

[PeterJ]

Hello,

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.

 

[BiZuMs]

Attached!

 

[PeterJ]

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.

 

[BiZuMs]

This has been done:



Server will reboot sometime in the next few days and I will check windows update at this time! Thanks again for your help.

 

[PeterJ]

Ok.

 

[BiZuMs]

I rebooted this after the registry key change and tried to do the updates through Windows Update but I receive the following message.

 

[PeterJ]

Copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[BiZuMs]

Checked windows updates and it came back with the same update that has been failing:




I've also attached the CBS.LOG file in a zip folder as requested!

 

[PeterJ]

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.

 

[BiZuMs]

Attached now.

 

[PeterJ]

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.
Report the result.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[BiZuMs]

This has been done:



I rebooted the machine right away. Here is the results from the SFC /Scannow:




I also uploaded the CBS.log file as requested.

 

[PeterJ]

Check Windows Update again and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[BiZuMs]

Windows update check:



CBS.LOG attached

 

[PeterJ]

Restart the machine.
Check Windows Update again.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[BiZuMs]

Machine was rebooted. Checked Windows Update again:








Logs attached!

 

[PeterJ]

Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.