Windows Server 2016 is failing Windows Updates with the Error 0X80080008

[syslog232]

CBS folder is empty. There is no CBS.log file.

 

[PeterJ]

Restart the machine without installing any update and check again.

 

[syslog232]

Ok, Will do after hours and update you.
Thanks.

 

[syslog232]

Hi,

we were not able to reboot the server last night. we will reboot it tonight and update you.
thanks for your patience.

 

[PeterJ]

No problem, take your time.

 

[syslog232]

Hi,

We rebooted the server last night and tried to update but it failed with the errors. The error screenshot is attached. However, this time CBS.log file was created. I have attached it with this post.

 

[PeterJ]

Install Update with DISM

1. Download the update MSU here: https://catalog.s.download.windowsu..._eecf3345e48b71c4bf16917e4ab18b6ae2ba3c7d.msu
2. Copy the MSU file to a convenient location (such as C:\temp).
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator
5. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   cd C:\temp
   replace C:\temp with your path if different
   
   expand windows10.0-kb5061010-x64_eecf3345e48b71c4bf16917e4ab18b6ae2ba3c7d.msu -f:* C:\temp
   
   DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows10.0-kb5061010-x64.cab
   
   
6. You should receive the message:
   The operation completed successfully.
   Make sure to allow the computer to restart if prompted.
   
7. If you receive any other message:
   Post a screenshot of the Commandprompt window.
   Zip and attach the file C:\Windows\Logs\CBS\CBS.log

 

[syslog232]

sounds good. We will follow the steps tonight after hours in case if we need to reboot. I will keep you posted.
Thank you for your efforts.

 

[PeterJ]

Ok.

 

[syslog232]

Hi,
Here is an update. Our night shift tech ran the DISM command, and it ran successfully but he was not able to reboot the server.
I will reboot it tonight and keep you posted.
Thank you.

 

[PeterJ]

Ok.