[SOLVED] Windows Server 2008 R2 SP1 x64 recurrent Windows Update failure 0x8024200d

wilddeej · Apr 16, 2019

Security Monthly Quality Rollup updates have been failing for some time (over a year), all with the same 0x8024200d error code. The full text of the most recent of these failures:

Code:

Installation Failure: Windows failed to install the following update with error 0x8024200d: 2019-04 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4493472).

I've also attempted to manually install using a download of this update from catalog.update.microsoft.com, which also failed to install the update. Event viewer reports:

Code:

Windows update "Security Update for Windows (KB4493472)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Users\Administrator\Desktop\KB4493472\windows6.1-kb4493472-x64_8c89a0b8b74adf3630301e9ff4c071ff56644014.msu"        ")

SFC, SURT, and SFCFix all report no errors. Contents of CBS can be found at CBS.zip

Sysnative Windows Update · Apr 17, 2019

Hello and welcome!

Install Update with DISM

Download the update MSU here: http://download.windowsupdate.com/c..._290d02e1edc77bd5e809f867fc683d2ff4bf6df8.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp

replace C:\temp with your path if different

expand windows6.1-kb4054518-x64_290d02e1edc77bd5e809f867fc683d2ff4bf6df8.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4054518-x64.cab
You should receive the message:
The operation completed successfully.
Restart Windows to complete this operation.
Do you want to restart the computer now (Y/N)?
Make sure to allow the computer to restart if prompted.

If you receive any other message:
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post.
Zip and attach C:\Windows\Logs\CBS\CBS.log

wilddeej · Apr 17, 2019

The download/expand/dism command execution completed with no issues, although I was not prompted to restart.
I then attempted to manually install the KB4489878 update, which failed. Contents of CBS can be found at CBS.zip

Sysnative Windows Update · Apr 17, 2019

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

wilddeej · Apr 17, 2019

Code:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-04-17 08:22:53.650
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\Administrator\Desktop\SFCFixScript.txt [0]




Trace::
Failed to trace component amd64_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.18893_none_5f5eb1a8ff7ad292 with return code -3.
Trace:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-04-17 08:22:53.900
Script hash: p6OFhhNrCKsMdlNwoBy94JjVY5t1eZ0BT6LaTRS4CI4=
----------------------EOF-----------------------

Sysnative Windows Update · Apr 17, 2019

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

wilddeej · Apr 17, 2019

ZIPped COMPONENTS file can be found at COMPONENTS.zip

wilddeej · Apr 17, 2019

Never mind, we've opted to re-build rather than repair. Thank you for your attention and attempts to solve my problem, @softwaremaniac!

Sysnative Windows Update · Apr 18, 2019

Thanks for letting me know!

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[SOLVED] Windows Server 2008 R2 SP1 x64 recurrent Windows Update failure 0x8024200d

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