[SOLVED] Windows Server 2008 R2 SP1 Server manager not working 0x800F0818

[supperbin]

Hello,

I have just taken over a an old windows server 2008 r2 v7601.
I am trying to install an feature from the Server Manager, but it fails and will not let me add or remove anything.
I have run SFC /SCANNOW and it didn't find any issues, I have also run SURT too,

The event log:

Log name: Microsoft-Windows-ServerManager/Operational
Event ID: 1601
Message:
Could not discover the state of the system. An unexpected exception was found:
System.Runtime.InteropServices.COMException (0x800F0818): Exception from HRESULT: 0x800F0818
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)
at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()
at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()
at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()
at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()
at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)
at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

I have attached all the logs below, If there is anything else you require, please let me know.

Kind regards

Tom

 

[Windows Update Bot]

Hi @supperbin,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[PeterJ]

Hello and welcome,

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

• Download the attachment SFCFix.zip and save it on your desktop.
• Save any work you have open, and close all programs.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
  
  
• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Open the file, then copy and paste its content in your next reply.

Step 2:
Restart the machine.
Run the command sfc /scannow in an elevated commandprompt and report the result.
If it fails, copy the file C:\Windows\Logs\CBS\cbs.log to your desktop.
Zip the copied file and attach the zipped cbs.log to your next reply.

 

[supperbin]

@PeterJ

Hi Peter,

I cant see the download link for the SFCFix.zip, sorry to be a pain.

and thank you for getting back to me so quickly.

Kind regards

Tom

​

 

[PeterJ]

Sorry, my fault. Attachment now added to my previous message.

 

[supperbin]

@PeterJ

That has fixed the issue, thank you so much.
I have run SFC /SCANNOW but ifyou would still like the logs files for feedback, I am happy to upload them.

Thank you so much again

Kind regards

Tom

 

[PeterJ]

Great. If the issue is fixed there is no need to post the log.
I will mark this thread as solved.

Take care.