P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 19, 2021 #41 Try to install KB4516065 again only and report the result. If it fails, attach the zipped cbs.log to your next reply.
Try to install KB4516065 again only and report the result. If it fails, attach the zipped cbs.log to your next reply.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 19, 2021 #42 Failed Attachments CBS.7z 2.4 MB · Views: 1
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 19, 2021 #43 On a hunch, I did a registry search for KB4536952 and found that its back Attachments SearchReg.txt 436 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 19, 2021 #44 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Download the update KB4536952 .MSU file here: http://download.windowsupdate.com/c..._87f81056110003107fa0e0ec35a3b600ef300a14.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4536952-x64_87f81056110003107fa0e0ec35a3b600ef300a14.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4536952-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only if you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log Attachments fixlist.txt 383 bytes · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Download the update KB4536952 .MSU file here: http://download.windowsupdate.com/c..._87f81056110003107fa0e0ec35a3b600ef300a14.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4536952-x64_87f81056110003107fa0e0ec35a3b600ef300a14.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4536952-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. Only if you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colors by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 19, 2021 #45 The 'ApplicabilityEvaluationCache' registry folder had disappeared again. Doing 'Turn Windows features on or off' (several times even) didn't bring it back. DISM failed: Code: An error occurred - Package_for_KB4536952 Error: 0x80092004 Error: 0x80092004 DISM failed. No operation was performed. For more information, review the log file. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Attachments Fixlog.txt 1.2 KB · Views: 1 dism.log 2.1 MB · Views: 1
The 'ApplicabilityEvaluationCache' registry folder had disappeared again. Doing 'Turn Windows features on or off' (several times even) didn't bring it back. DISM failed: Code: An error occurred - Package_for_KB4536952 Error: 0x80092004 Error: 0x80092004 DISM failed. No operation was performed. For more information, review the log file. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 21, 2021 #46 Attach the zipped cbs.log to your next reply.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 21, 2021 #47 Here ya go Attachments CBS.7z 3.9 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 21, 2021 #48 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 400 bytes · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 21, 2021 #49 Done Attachments Fixlog.txt 1.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 22, 2021 #50 Perform step 2 in message #44 again and report result. If it fails attach the zipped cbs.log to your next reply.
Perform step 2 in message #44 again and report result. If it fails attach the zipped cbs.log to your next reply.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 22, 2021 #51 Failed. Attachments CBS.7z 5.5 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 22, 2021 #52 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4490628 Let me know if it says it was successful or if there are any errors. Attachments fixlist.txt 1.5 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4490628 Let me know if it says it was successful or if there are any errors.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 22, 2021 #53 Fixlist run and fixlog attached. --------------------------- The update KB4490628 is not installed on this computer. Attachments Fixlog.txt 3.6 KB · Views: 1
Fixlist run and fixlog attached. --------------------------- The update KB4490628 is not installed on this computer.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 23, 2021 #54 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4490628 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4490628 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 23, 2021 #55 Lots of results Attachments SearchReg.txt 6.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 23, 2021 #56 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 5.6 KB · Views: 1
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 23, 2021 #57 Fixlog attached Attachments Fixlog.txt 12 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 24, 2021 #58 Perform step 2 in message #44 again and report result. If it fails attach the zipped cbs.log to your next reply.
Perform step 2 in message #44 again and report result. If it fails attach the zipped cbs.log to your next reply.
V vliew Contributor Joined Oct 14, 2019 Posts 69 Nov 24, 2021 #59 An error occurred - Package_for_KB4536952 Error: 0x80092004 Attachments CBS.7z 7.3 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Nov 26, 2021 #60 Shutdown and restart the machine. Try to install KB4536952 again and report the result.