P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 11, 2022 #61 Try to install IE11 which is shown in your screenshot in message #58. Report the result.
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 11, 2022 #62 IE11 fails to install from control panel. I will try again later but do you know another way?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 11, 2022 #63 Post a screenshot of the error that is shown.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 13, 2022 #65 Check if the given Windows Updates shown at Required updates for Internet Explorer 11 - Browsers are installed.
Check if the given Windows Updates shown at Required updates for Internet Explorer 11 - Browsers are installed.
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 14, 2022 #66 so it looks like i am missing KB2670838 and KB2533623 i tried installing KB2670838 normally using MSU and it got stuck for 2 hours. CBS.log also stopped updating so i restarted the machine and tried installing using DISM but it also failed I tried using DISM for KB2533623 but its not applicable
so it looks like i am missing KB2670838 and KB2533623 i tried installing KB2670838 normally using MSU and it got stuck for 2 hours. CBS.log also stopped updating so i restarted the machine and tried installing using DISM but it also failed I tried using DISM for KB2533623 but its not applicable
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 14, 2022 #67 Attach the zipped cbs.log to your next reply.
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 16, 2022 #68 CBS.zip (39.18MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 17, 2022 #69 You tried to install KB2533623 for Windows Vista! Use this downloadlink: Wayback Machine
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 17, 2022 #70 Its the one linked in the page for some reason lol. I was able to install the one you linked
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 18, 2022 #71 i installed IE11 just to try it out, and it failed
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 18, 2022 #72 Attach a fresh zipped cbs.log to your next reply.
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 18, 2022 #73 CBS.zip (36.22MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 20, 2022 #74 Reboot the machine. Try to install KB2670838 once again.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 21, 2022 #76 Copy the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\Logs\DISM\dism.log to your desktop. Zip them and attach the zipped file to your next reply.
Copy the files C:\Windows\Logs\CBS\cbs.log and C:\Windows\Logs\DISM\dism.log to your desktop. Zip them and attach the zipped file to your next reply.
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 23, 2022 #77 Logs.zip (6.31MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jan 23, 2022 #78 Install Update with DISM Download the MSU update here: https://download.microsoft.com/down...093-5E00182609EB/Windows6.1-KB2670838-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows6.1-KB2670838-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2670838-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the MSU update here: https://download.microsoft.com/down...093-5E00182609EB/Windows6.1-KB2670838-x64.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand Windows6.1-KB2670838-x64.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2670838-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 23, 2022 #79 I've been doing the same steps and DISM has been failing with this error. I did all the steps again just to make sure I didn't miss anything but I got the same error in post #75 Attachments CBS.zip 6.6 MB · Views: 1
I've been doing the same steps and DISM has been failing with this error. I did all the steps again just to make sure I didn't miss anything but I got the same error in post #75
M musashiro Contributor Joined Aug 9, 2021 Posts 91 Jan 24, 2022 #80 when i try to install anything else using DISM I get this error.