Windows Installer directory out of control with duplicates

PatD

Well-known member
Joined
Dec 26, 2015
Posts
125
I have a Server 2016 box that I just built a few months ago as a Terminal Server for a client. Not many apps on it, but Office 2016 is one of them. Received an alert today that their C: drive is low on space (125GB total, down to 6GB free.) Odd. I look and find the c:\windows\installer folder has over 6k files in, and many are duplicates.

Now I know what this folder is, and I know I can't technically clean it up. I did run PatchCleaner just to see what it would say it found. Shows 5900 files are orphaned - 50gb. I've used this utility on occasion on workstations that we need to recover some space, but never on a server. I'm not a fan of something like this on a server.

If I look at the title of these files, they're mostly patches for Office 2016 - all show KB2345678. And they're all duplicates. For example, one patch for nlgmsproof.msp is on the system 501 times, all with the same date/time stamp. See screenshot.

I've never seen this before. Any ideas before this box is out of space? Would prefer not to move these to a different drive and link. That's a band aid for this one.
 

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Really? Generally all I ever see in this folder (Besides subfolders) are MSI and MSP files.
 
Think I found the issue. We had a group policy set on the Terminal Server to disable Windows Installer. I think that was blowing this up. Turned it back on, we'll see. Hoping it clears the folder when it actually installs the patches, but I'm doubtful. I feel better knowing the resolution if so though.
 

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