- A brief description of your problem (but you can also include the steps you tried)
- I've been experiencing random BSODs/crashes for a while now. I believe it started when I updated my Windows 10 version to 20H2 (on the 11/12/2020) from 1904, but I could be wrong. In my head, the system was stable prior to this.
- I've seen 2 different error codes in the BSODs: CRITICAL_STRUCTURE_CORRUPTION, and DRIVER_IRQL_NOT_LESS_OR_EQUAL
- The PC will also crash with no blue screen - just restarts on it's own
- I've tried updating graphics drivers, chipset drivers, SSD firmware, and network drivers, uninstalling unnecessary programs
- Ran Prime95, system crashes but with no BSOD after approx. 1 hour
- Ran driver verifier - originally crashed, but after updating some drivers and uninstalling some programs, I can boot the computer with driver verifier enabled
- Latest crash had this entry in event viewer:
- The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a025dd2dd8d565, 0xb3b73263805b7651, 0xffffe684a40deae0, 0x000000000000001c). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 7602cd80-ef83-49cb-8aca-06b3a8ad3c5a.
- Saw that 0x1C in param 4 for 0x109 indicates "Driver object corruption" according to Bug Check 0x109 CRITICAL_STRUCTURE_CORRUPTION - Windows drivers
- System Manufacturer? Custom
- Laptop or Desktop? Desktop
- Exact model number (if laptop, check label on bottom) N/A
- OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10
- x86 (32bit) or x64 (64bit)? x64
- (Only for xp, vista, 7) Service pack? N/A
- What was original installed OS on system? Windows 10
- Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail Version
- Age of system? (hardware) Built 09/2019
- Age of OS installation? Installed 09/2019
- Have you re-installed the OS? No
- CPU AMD Ryzen 9 3900X
- RAM (brand, EXACT model, what slots are you using?) G.Skill Trident Z Neo F4-3200C16D-32GTZN 32GB (2x16GB) DDR4 in slots 2 and 4
- Video Card Sapphire Radeon RX 5700 XT
- MotherBoard - (if NOT a laptop) Gigabyte X570 Aorus Pro WiFi Motherboard
- Power Supply - brand & wattage (if laptop, skip this one) Seasonic Prime Ultra Titanium 850W Power Supply
- Is driver verifier enabled or disabled? disabled
- What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Default Windows Defender
- Are you using proxy, vpn, ipfilters or similar software? No, had NordVPN installed but have uninstalled it
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No
- Are you currently under/overclocking? Are there overclocking software installed on your system? Not overclocking, overclocking software was installed but haven't run it
Speccy snapshot: http://speccy.piriform.com/results/hyArq8LTDVuigsL3XpURoQQ
Following the instructions for the SysnativeFileCollectionApp, the output zip is still over 8mb, so I've uploaded it to my Google drive instead here: SysnativeFileCollectionApp.zip Please let me know if there's something else I should do.