[SOLVED] Windows could not search for new updates

[Fredpc]

Your welcome Fred. Thanks for offering a donation, I hope you feel no obligation to give one.

No worries about not being able to help other users, the volunteers here enjoy working on computer issues thats why we do it :)

Alex

No Alex not felt obligated at all :thumbsup2:

 

[Go The Power]

That's good :)

Did you try SeaTools?

 

[Fredpc]

That's good :)

Did you try SeaTools?

Oops sorry Alex I forgot to mention, I followed the instructions for how to boot from cd in the link you gave me but there was no option to "modify BIOS settings" I looked around and could'nt find anything that related to boot options. So no I didn't try SeaTools.

Regards.

Fred.

 

[Go The Power]

No worries, we can do a scan with another tool.

chkdsk /f scan

Warning:: This fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Warning:: Before doing anything it is a good idea to back up any data/files that are important to you, in case your hard drive is dying. Please see Here

1. Right click on the Start select Command prompt as administrator
2. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   chkdsk /f
   
   
3. Reboot
4. Download ListChkdskResult.exe (by SleepyDude) from Here
   
5. Double click on it to run it. It will take a few seconds to scan, then it will open a Notepad window with the log. Copy and paste the contents of this into your next post please!

 

[Fredpc]

Hello Alex, sorry for the delay in getting back to you.

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013

------< Log generate on 01/10/2014 13:21:50 >------
Category: 0
Computer Name: fred-PC
Event Code: 1001
Record Number: 253892
Source Name: Microsoft-Windows-Wininit
Time Written: 10-01-2014 @ 11:20:15
Event Type: Information
User: 
Message: 

Checking file system on C:
The type of the file system is NTFS.


A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 3)...
  302080 file records processed.                                         

File verification completed.
  906 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 3)...
  360530 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 3)...
  302080 file SDs/SIDs processed.                                        

Cleaning up 247 unused index entries from index $SII of file 0x9.
Cleaning up 247 unused index entries from index $SDH of file 0x9.
Cleaning up 247 unused security descriptors.
Security descriptor verification completed.
  29226 data files processed.                                           

CHKDSK is verifying Usn Journal...
  34677320 USN bytes processed.                                            

Usn Journal verification completed.
Windows has checked the file system and found no problems.

 116391935 KB total disk space.
  53142752 KB in 164594 files.
    114084 KB in 29227 indexes.
         0 KB in bad sectors.
    408235 KB in use by the system.
     65536 KB occupied by the log file.
  62726864 KB available on disk.

      4096 bytes in each allocation unit.
  29097983 total allocation units on disk.
  15681716 allocation units available on disk.

Internal Info:
00 9c 04 00 28 f5 02 00 d0 8e 05 00 00 00 00 00  ....(...........
5f 0c 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  _...<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

-----------------------------------------------------------------------

Fred

 

[Go The Power]

Hi Fred,

That scan looks fine. We might leave it at this for now. If you start to notice any more strange issue please return back to the forum and we will go from there :)

Alex

 

[Fredpc]

Alex I can't thank you enough for helping me, it was starting to get me down a bit as I don't understand the workings of a computer. I just want to turn it on and use it, I set updates and my kaspersky to automatic and just let them get on with it.

When this windows problem started I searched on Google and kept getting all sorts of things to try, it wasn't till I found a link to here where some one had a similar problem (not exactly the same but similar) I went through a few more threads and it did seem like you knew what you was doing and not just pointing people back to Microsoft help.

So I joined and you have guided me all the way, and in the end I can now get on with just using my computer again.

Thank you very much once again Alex, and if anyone is reading this do ask for help I wish I had found this place sooner.

Regards.

Fred.

 

[Go The Power]

Thanks for the kind words Fred :)

Your more than welcome, I was happy to help and even more happy that your computer is working the way it should again :)

Feel free to come back here if you have any more computer issues or questions.

All the best,

Alex