Windows could not check for updates-error code 80070490

SabinaCH · Oct 21, 2013

Hello guys,
I am happy that found this great forum and hope somebody will be able to help me.
Windows Update error code 80070490 appeared on 20 September 2013 and message "Windows can't check for updates". I use Windows Vista Home Basic 32 bit, Service Pack 2 on laptop Dell Studio 1535, IE9. I tried Microsoft Fix It, System Update Readiness Tool, Windows Update Diagnostics DIAGCAB file, sfc/scannow, renaming of the SoftwareDistribution folder and etc., but Windows still can't update. The last successful update was on 13.09.2013. The CheckSur file showed this:

=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 20.0
2013-10-14 22:46

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_1_for_KB2862772~31bf3856ad364e35~x86~~9.1.1.0 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_1_for_KB2862772~31bf3856ad364e35~x86~~9.1.1.0 failed to get Visibility

Checking Component Store

Summary:
Seconds executed: 5932
Found 2 errors
CBS Registry Error Total count: 2
I tryed to fix this 1 month, but without sucess :banghead:. You are my last hope.
The CBS zip folder is attached below.

Any advices are appreciated :smile9:

niemiro · Nov 6, 2013

Hello :)

I am so sorry for the late reply as already discussed. I have taken a look at your error to assess how we are going to fix it. Often we are able to take a shortcut and jump straight to a fix, but this will not be possible here. Here I must manually reconstruct the key using data from your own computer before I am able to use that data to perform a fix. Please bear with me on that. I need a registry export.

Please open an Elevated Command Prompt: https://www.sysnative.com/forums/wi...-prompt-window-windows-windows-vista-7-a.html

Copy and paste in:

reg EXPORT "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages" "%UserProfile%\Desktop\RegistryExport.reg"

press enter and then zip up and upload RegistryExport.reg from your Desktop.

Thank you!

Richard

SabinaCH · Nov 6, 2013

Hello Richard,
thank you very much about your reply.
Here I am uploading RegistryExport.reg .

Regards,
Sabina

niemiro · Nov 7, 2013

Hello again :)

Thanks so much for that! Well, I've created a fix for the issue. Now we import it and see if it works. If it does, great, if not, I reassess and edit it slightly to make it work. Sometimes it takes a couple of attempts to perfect, sometimes I get it first time. We'll just have to wait and see!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe and save this to your Desktop.
Download the file below, SFCFixScript.txt, and save this to your Desktop.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please.

Thanks!

Richard

SabinaCH · Nov 7, 2013

Hi Richard,
I followed your instructions,
but an error appeared :huh:

Regards,
Sabina

niemiro · Nov 8, 2013

SabinaCH said:
Hi Richard,
I followed your instructions,
but an error appeared :huh:

Regards,
Sabina

Agh! That's my fault. It's a bug in SFCFix itself. I'll post a fix tomorrow and hopefully that will sort it out (can't now as at school at the moment unfortunately). I'm really sorry about that. Basically I recently introduced a very large amount of extra code into SFCFix (v1 --> v2) and I'm still ironing out the last few bugs.

Richard

SabinaCH · Nov 8, 2013

OK, I will wait for your fix tomorrow. Have a nice day! :dsmile:

niemiro · Nov 9, 2013

Hello again :)

Can you please follow exactly the same instructions again, just as you did before, but with the .exe in the .zip file attached to this post, and then let me know?

Thank you.

Richard

SabinaCH · Nov 9, 2013

Thank you Richard,
now it finished successful I think.
Here I paste the contensts of SFCFix.txt file:

SFCFix version 2.0.2.1 by niemiro.
Start time: 2013-11-09 20:12:14.474
Using .txt script file at C:\Users\Owner\Desktop\SFCFixScript.txt

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB2862772~31bf3856ad364e35~x86~~9.1.1.0.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB2862772~31bf3856ad364e35~x86~~9.1.1.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_1_for_KB2862772~31bf3856ad364e35~x86~~9.1.1.0.
RegistryScript:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2013-11-09 20:12:14.960
----------------------EOF-----------------------

niemiro · Nov 9, 2013

Awesome! Please re-run the System Update Readiness Tool and post a new CheckSUR.log. Please also retest Windows Update.

Thank you!

Richard

SabinaCH · Nov 9, 2013

Hello Richard,
thank you so much for your help, you are great :thumbsup2:.
I retested Windows Update and it found and installed successfully all 41 important updates :dance:.
I re-runed the System Update Readiness Tool and here is what the resulting ChechSUR.log file showed:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 20.0
2013-11-10 00:12
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 3128
No errors detected
----------------------------------------------------------------
Everything looks fine :smile:.
Thanks again that solved my problem. You are one small genius.

Regards,
Sabina

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Windows could not check for updates-error code 80070490

SabinaCH

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niemiro

Senior Administrator, Windows Update Expert

SabinaCH

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niemiro

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SabinaCH

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niemiro

Senior Administrator, Windows Update Expert

SabinaCH

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niemiro

Senior Administrator, Windows Update Expert

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SabinaCH

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niemiro

Senior Administrator, Windows Update Expert

SabinaCH

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