windows can not search for new updates ( error code 80070002)

rajarshp · Jan 28, 2014

Hi,

Last one month I have been trying to get rid of this error but I couldnt find any solution yet. I have tried all possible re-solution but nothing came out as success.

Please help.

View attachment 6805

rajarshp · Jan 28, 2014

Hi,

Last one month I have been trying to get rid of this error but I couldnt find any solution yet. I have tried all possible re-solution but nothing came out as success.

Please help.

View attachment 6806

tom982 · Jan 28, 2014

Hello rajarshp, welcome to Sysnative!

Here is the error in your log:

Code:

2014-01-21 14:49:22, Error                 CSI    00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #4708# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xcaec60->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13298688 (0x00caec00))[gle=0xd0000034]
2014-01-21 14:49:22, Error                 CSI    00000005@2014/1/21:09:19:22.984 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:49:23, Error                 CSI    00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #4707# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xcaec60->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13299752 (0x00caf028))[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    00000007@2014/1/21:09:19:23.325 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:49:23, Error                 CSI    00000008 (F) STATUS_OBJECT_NAME_NOT_FOUND #4706# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xcaf0c0, key = NULL, disp = (null))[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    00000009 (F) STATUS_OBJECT_NAME_NOT_FOUND #4694# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    0000000a (F) STATUS_OBJECT_NAME_NOT_FOUND #104# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:49:23, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:49:23, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:49:23, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:49:23, Info                  CBS    Startup processing thread terminated normally
2014-01-21 14:49:23, Error                 CSI    0000000b (F) STATUS_OBJECT_NAME_NOT_FOUND #10089# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xe5ced0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 15060592 (0x00e5ce70))[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    0000000c@2014/1/21:09:19:23.697 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:49:23, Error                 CSI    0000000d (F) STATUS_OBJECT_NAME_NOT_FOUND #10088# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xe5ced0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 15061656 (0x00e5d298))[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    0000000e@2014/1/21:09:19:23.753 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:49:23, Error                 CSI    0000000f (F) STATUS_OBJECT_NAME_NOT_FOUND #10087# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xe5d330, key = NULL, disp = (null))[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    00000010 (F) STATUS_OBJECT_NAME_NOT_FOUND #10075# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:49:23, Error                 CSI    00000011 (F) STATUS_OBJECT_NAME_NOT_FOUND #5485# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:49:23, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:49:23, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:49:24, Info                  CBS    Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20140121091922.cab.
2014-01-21 14:49:28, Error                 CSI    00000012 (F) STATUS_OBJECT_NAME_NOT_FOUND #15470# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xe5ced0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 15060592 (0x00e5ce70))[gle=0xd0000034]
2014-01-21 14:49:28, Error                 CSI    00000013@2014/1/21:09:19:28.526 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:49:28, Error                 CSI    00000014 (F) STATUS_OBJECT_NAME_NOT_FOUND #15469# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xe5ced0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 15061656 (0x00e5d298))[gle=0xd0000034]
2014-01-21 14:49:28, Error                 CSI    00000015@2014/1/21:09:19:28.564 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:49:28, Error                 CSI    00000016 (F) STATUS_OBJECT_NAME_NOT_FOUND #15468# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xe5d330, key = NULL, disp = (null))[gle=0xd0000034]
2014-01-21 14:49:28, Error                 CSI    00000017 (F) STATUS_OBJECT_NAME_NOT_FOUND #15456# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:49:28, Error                 CSI    00000018 (F) STATUS_OBJECT_NAME_NOT_FOUND #10866# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:49:28, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:49:28, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:59:28, Info                  CBS    Reboot mark refs incremented to: 1
2014-01-21 14:59:28, Info                  CBS    Scavenge: Starts
2014-01-21 14:59:28, Error                 CSI    00000019 (F) STATUS_OBJECT_NAME_NOT_FOUND #20851# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xdbe910->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14411952 (0x00dbe8b0))[gle=0xd0000034]
2014-01-21 14:59:28, Error                 CSI    0000001a@2014/1/21:09:29:28.839 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:59:30, Error                 CSI    0000001b (F) STATUS_OBJECT_NAME_NOT_FOUND #20850# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = 0, key = {provider=NULL, handle=0}, da = (KEY_READ|DELETE|KEY_WOW64_64KEY), oa = @0xdbe910->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[215]"\Registry\Machine\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.18254"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 14413016 (0x00dbecd8))[gle=0xd0000034]
2014-01-21 14:59:30, Error                 CSI    0000001c@2014/1/21:09:29:30.247 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-01-21 14:59:30, Error                 CSI    0000001d (F) STATUS_OBJECT_NAME_NOT_FOUND #20849# from Windows::Rtl::SystemImplementation::CKey::OpenExistingKey(f = 2, da = (KEY_READ|DELETE), oa = @0xdbed70, key = NULL, disp = (null))[gle=0xd0000034]
2014-01-21 14:59:30, Error                 CSI    0000001e (F) STATUS_OBJECT_NAME_NOT_FOUND #20837# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:59:30, Error                 CSI    0000001f (F) STATUS_OBJECT_NAME_NOT_FOUND #16247# from Windows::Rtl::SystemImplementation::CKey::DeleteRecursively(...)[gle=0xd0000034]
2014-01-21 14:59:30, Info                  CBS    Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-01-21 14:59:30, Info                  CBS    Warning: Failed to scavenge CSI store. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

To fix this, I will need a copy of your COMPONENTS hive please:

Upload a file to Dropbox

Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.

If you haven't already created a Dropbox account, please do so Here
Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:

https://www.dropbox.com/install
After you have downloaded and installed that, you should now see Dropbox in your Favourites box in Windows Explorer. This is the folder that will be synchronised with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.
To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon

found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox
Copy all of the following files to the Public folder in your Dropbox:
- C:\Windows\system32\config\components (it has no file extension)
Select all files by pressing Ctrl+A then right-click and select Send to > Compressed (zipped) folder
This will create a .zip

file in your Public folder.
Right-click on this file and select

Copy Public Link then Paste (Ctrl+V) this link into your next post for me please

Tom

ganjeii · Jan 28, 2014

Have you followed the steps in the following article? Windows Update error 80070002

niemiro · Jan 28, 2014

Hello :)

Please import the following registry script and let me know if it resolves your problem. If it won't import, let me know and I'll give you another way to make it import.

Thank you.

Richard

niemiro · Jan 28, 2014

I have merged your two threads together. Please try to avoid creating any more :)

Richard

rajarshp · Feb 4, 2014

@niemiro

I have tried to import but it didn't work. Got error message can not import.

@tom

dropbox link:: https://www.dropbox.com/s/hsk6cc0fs0fghut/components.zip
I cannot copy all the files in that config folder except the component file.

pls let me know if you need anything else

tom982 · Feb 4, 2014

It was missing the hashes from the F Mark, here's how to put them back in:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Tom

For anyone researching this thread, 6.1.7601.18254 traces to KB2888049.

rajarshp · Feb 4, 2014

Hi Tom

Here is the output

Code:

SFCFix version 2.1.0.0 by niemiro.
Start time: 2014-02-04 18:15:34.667
Using .txt script file at C:\Users\Rajarshi\Desktop\SFCFix.txt
 

RegistryScript::
Failed to import registry key HKEY_LOCAL_MACHINE\baby\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c. A root key cannot be created under that hive.
Failed to import registry key HKEY_LOCAL_MACHINE\baby\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\f256!mswsock.dll. A root key cannot be created under that hive.
Failed to import registry key HKEY_LOCAL_MACHINE\baby\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7600.16385. A root key cannot be created under that hive.
Failed to import registry key HKEY_LOCAL_MACHINE\baby\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.17514. A root key cannot be created under that hive.
RegistryScript:: directive failed to complete successfully.
 

Failed to process all directives successfully.
SFCFix version 2.1.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2014-02-04 18:15:34.667
----------------------EOF-----------------------

tom982 · Feb 4, 2014

Sorry about that, can you try again with the attached script. Run the System Update Readiness Tool after running this please:

rajarshp · Feb 4, 2014

here is the output. From where I can run System Update Readiness Tool ?

Code:

SFCFix version 2.1.0.0 by niemiro.
Start time: 2014-02-04 18:22:02.699
Using .txt script file at C:\Users\Rajarshi\Desktop\SFCFix (1).txt
 

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.17514.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\f256!mswsock.dll.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7600.16385.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.17514.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\f256!mswsock.dll.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7600.16385.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\x86_microsoft-windows-w..-infrastructure-bsp_31bf3856ad364e35_none_f47e709367264f8c\v!6.1.7601.17514.
RegistryScript:: directive completed successfully.
 

Successfully processed all directives.
SFCFix version 2.1.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2014-02-04 18:22:04.758
----------------------EOF-----------------------

tom982 · Feb 4, 2014

Sorry - a link might have helped!

Download and install this please: Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Centre

When it's finished, post the log: C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

rajarshp · Feb 5, 2014

hi tom,

pls check checksur log

https://www.dropbox.com/s/byxht8x39zmys00/CheckSUR.persist.log

tom982 · Feb 5, 2014

Looks good to me! Fire up Windows Update and see if it works. If it fails again, please zip up and upload your CBS log:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

rajarshp · Feb 6, 2014

no luck .... still same error.

View attachment CBS.zip

rajarshp · Feb 8, 2014

Any update on this problem .... pls help

tom982 · Feb 8, 2014

Can you download and install the System Update Readiness Tool (SURT) please?

Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Centre

Post the log when finished:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

windows can not search for new updates ( error code 80070002)

rajarshp

Member

rajarshp

Member

tom982

Emeritus

ganjeii

Windows Specialist

niemiro

Senior Administrator, Windows Update Expert

Attachments

niemiro

Senior Administrator, Windows Update Expert

rajarshp

Member

tom982

Emeritus

Attachments

rajarshp

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tom982

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rajarshp

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tom982

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rajarshp

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rajarshp

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rajarshp

Member

tom982

Emeritus