Hi,
The attached DMP files are of the
KERNEL_DATA_INPAGE_ERROR (7a) bugcheck.
Windows could not read a file from the disk that is supposed to be there. It may indicate the hard disk has bad sectors, hardware (disk, controller, memory) issues, a virus infection or a bug in a device driver.
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
DISK_HARDWARE_ERROR: There was error with disk hardware
1. I see you have !avast installed, I am going to recommend temporarily removing and replacing it with Windows 8's built-in Windows Defender for troubleshooting purposes.
!avast removal tool -
avast! Uninstall Utility | Download aswClear for avast! Removal
2. In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.
If the above do not help, let's run some hard disk diagnostics:
Chkdsk:
There are various ways to run Chkdsk~
Method 1:
Start > Search bar > Type cmd (right click run as admin to execute Elevated CMD)
Elevated CMD should now be opened, type the following:
chkdsk x: /r
x implies your drive letter, so if your hard drive in question is letter c, it would be:
chkdsk c: /r
Restart system and let chkdsk run.
Method 2:
Open the "Computer" window
Right-click on the drive in question
Select the "Tools" tab
In the Error-checking area, click <Check Now>.
If you'd like to get a log file that contains the chkdsk results, do the following:
Press Windows Key + R and type powershell.exe in the run box
Paste the following command and press enter afterwards:
get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt
This will output a .txt file on your Desktop containing the results of the chkdsk.
If chkdsk turns out okay, run Seatools -
SeaTools | Seagate
You can run it via Windows or DOS. Do note that the only difference is simply the environment you're running it in. In Windows, if you are having what you believe to be device driver related issues that may cause conflicts or false positive, it may be a wise decision to choose the most minimal testing environment (DOS).
Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced.
Regards,
Patrick