Hi there, I've been unable to apply any windows updates since 2015, or use a variety of other Windows 8 functions. I initially thought it was a "Classic Shell" program I used to give myself a start menu, but having uninstalled it, it's made no apparent difference to the issue at hand. I can also no longer "Change PC Settings" in the settings tab, which has made things even more difficult. I'd seriously appreciate some help,thank you.
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Windows 8 code 800703F1
- Thread starter Taru
- Start date
Right-click the Start button and select Command Prompt (administrator).
When command prompt opens, copy and paste the following command into it, then press enter.
This will create a file, cbs.txt on your Desktop.
Zip the copied file and attach the zipped cbs.log to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as WeTransfer and just provide the download link.
When command prompt opens, copy and paste the following command into it, then press enter.
Code:
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"This will create a file, cbs.txt on your Desktop.
Zip the copied file and attach the zipped cbs.log to your next post.
Note: if the file is too big to upload to your next post please upload via a service such as WeTransfer and just provide the download link.
Are you sure you opened the commandprompt as administrator ?
Restart the machine and perform the instructions in message #4 again.
Restart the machine and perform the instructions in message #4 again.
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