Hello,
I followed all the steps indicated in the "Windows Update Forum Posting Instructions":
Step 2 (sfc /scannow)
Step 3 (Dism /Online /Cleanup-Image /RestoreHealth)
Step 4 (downloaded and run SFCFix)
Step 4.5 I tried to run Windows Update to see if the problem was solved. Unfortunately, problem is still there
Step 5 Zipped CBS logs folder
I uploaded the CBS logs folder on wetransfer, here is the link:
CBS.zip
And here is the result of SFCFix.exe:
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-03-21 17:48:12.828
Microsoft Windows 8.1 Update 2 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-03-21 17:58:40.196
----------------------EOF-----------------------
Thank you so much!
Cheers