Hi everyone
I've been trying to update Windows 8.1 Pro but keep getting failed updates.
I use the online browser installer which fails, then I get this report:
OS Version = 6.3.9600, SP = 0.0, Platform 2
OS Description = Win81 - x64
MSI = 5.0.9600.19371
Windows servicing = 6.3.9600.19402
CommandLine = C:\7f7997f91d672c3486a988eb89c03b27\\Setup.exe /qn+ /x86 /x64 /web
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.8 Setup
Package Version = 4.8.03761
User Experience Data Collection Policy: Disabled
Number of applicable items: 6
Error from JobError Callback : hr= 0x80072efe Context=5 Description=The connection with the server was terminated abnormally . Percentage downloaded = 3
Exe (C:\7f7997f91d672c3486a988eb89c03b27\SetupUtility.exe) succeeded.
Exe Log File:
dd_SetupUtility.txt
Exe (C:\7f7997f91d672c3486a988eb89c03b27\SetupUtility.exe) succeeded.
Exe Log File:
dd_SetupUtility.txt
Exe (C:\7f7997f91d672c3486a988eb89c03b27\Windows8.1-KB4486105-x64.cab) failed with 0x371b - One or more required members of the transaction are not present. .
Exe Log File:
CBS.log
RmRestart failed with error: 352
Final Result: Installation failed with error code: (0x0000371B), "One or more required members of the transaction are not present. " (Elapsed time: 0 00:44:39).
This is what the update history looks like:
First forum I've ever joined so guidance will be much appreciated
Thank you!
