Hello,
I am currently running Windows 8.1 which was upgraded from Windows XP to Windows 8 and then 8.1 and am now unable to install any windows updates.
The updates always fail with "Windows Update error 0x80073712"
I've tried everything suggested in Microsoft's KB articles and nothing seems to work.
DSIM options don't work (ScanHealth and RestoreHealth), this is the output:
[==========================100.0%==========================]
Error: 14098
The component store has been corrupted.
sfc /scannow doesn't work. This is the output:
Beginning system scan. This process will take some time.
Windows Resource Protection could not perform the requested operation.
CBS Logs say: ERROR_SXS_COMPONENT_STORE_CORRUPT
I've tried doing a refresh which doesn't work, I assume because I was an upgrade rather than a new install?
So, I am out of ideas. The last full backup I have is my Windows XP taken prior to upgrading to Windows 8 and I'm hoping I don't have to resort to that!
Does anyone have any ideas? I've included the CBS directory as well as the DSIM directory and the SFCFix.txt file.
Thanks,
Rob
I am currently running Windows 8.1 which was upgraded from Windows XP to Windows 8 and then 8.1 and am now unable to install any windows updates.
The updates always fail with "Windows Update error 0x80073712"
I've tried everything suggested in Microsoft's KB articles and nothing seems to work.
DSIM options don't work (ScanHealth and RestoreHealth), this is the output:
[==========================100.0%==========================]
Error: 14098
The component store has been corrupted.
sfc /scannow doesn't work. This is the output:
Beginning system scan. This process will take some time.
Windows Resource Protection could not perform the requested operation.
CBS Logs say: ERROR_SXS_COMPONENT_STORE_CORRUPT
I've tried doing a refresh which doesn't work, I assume because I was an upgrade rather than a new install?
So, I am out of ideas. The last full backup I have is my Windows XP taken prior to upgrading to Windows 8 and I'm hoping I don't have to resort to that!
Does anyone have any ideas? I've included the CBS directory as well as the DSIM directory and the SFCFix.txt file.
Thanks,
Rob