Windows 8.1 - SFC found corrupt files but unable to fix some of them

[marky68]

Hi,


I’m not sure if I have a problem or not. My windows explorer did act a little strange the other day, with it suddenly not refreshing and folders suddenly going blank and folder and file names turning black and then being unresponsive a couple of days ago and yet it has been fine since and has not displayed any strange behaviour. I did do windows updates and did a Malwarebytes scan as well as an Avast full scan, both of which are premium programs.

I also ran system file checker which said Windows Resource Protection found corrupt files but was unable to fix some of them and details were included in the CBS.log which is attached.

For the record my laptop is not running slow. I don't appear to have any problems with running any software, my browsers are functioning normally and there is no apparent issue. So it may be that I don’t have an issue with my windows OS but since my windows file explorer was acting odd a few days ago maybe the CBS log might explain something? I would be curious to see if maybe any of my Windows System files might have been affected and the whether the registry may have any corrupt files.

 

[marky68]

In addition to the above thread (1) I add that my File Explorer did exhibit odd behaviour, but only after a long period of time. Attached is a snippet showing how my file explorer did not refresh and then became unresponsive.

Inaddition the above mentioned, any advise would be welcome.

Thank you.

 

[zcomputerwiz]

Hi there Mark,

Please try the following:

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Right-click on the Start
   
   button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
   
   Dism /Online /Cleanup-Image /RestoreHealth
   
   
3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:
   
   C:\Windows\Logs\CBS\CBS.log

If the zip file is larger than 8MB, please use a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.