[SOLVED] Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

imarun · Nov 11, 2013

I was trying to install .net framework 3.5 but when I opened windows turn on-off feature from control panel ( program and features) it shows blank page with nothing to select.

When I ran sfc /scannow the I get the following output

Code:

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

I also tried DISM to restore health but it also fails. Here is the output

Code:

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.16384


Image Version: 6.3.9600.16384


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
 http://go.microsoft.com/fwlink/?LinkId=243077.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Here is my CBS log file: https://dl.dropboxusercontent.com/u/51221418/CBS.txt

Here is dism log: https://dl.dropboxusercontent.com/u/51221418/dism.txt

How can I fix this issue? Please help me.

imarun · Nov 11, 2013

It looks like my problem is also related to AMD64/CNBJ2530.DPB. I used SFCFix.txt and here is the output

Code:

SFCFix version 2.0.2.1 by niemiro.Start time: 2013-11-11 05:51:04.328
Using .txt script file at C:\Users\Arun\Downloads\SFCFix.txt








PowerCopy::
Successfully took permissions for file or folder C:\Users\Arun\Desktop


Successfully created directory tree \\?\C:\Users\Arun\Desktop\arun\Amd64.


WARNING: File \\?\C:\Users\Arun\Desktop\arun\Amd64\CNBJ2530.DPB was not backed up as that would replace the current backup.
Successfully copied file \\?\C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB to \\?\C:\Users\Arun\Desktop\arun\Amd64\CNBJ2530.DPB.


Successfully restored ownership for C:\Users\Arun\Desktop
Successfully restored permissions on C:\Users\Arun\Desktop
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.0.2.1 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2013-11-11 05:51:04.367
----------------------EOF-----------------------

Here is my Tekno_Venus folder : https://dl.dropboxusercontent.com/u/51221418/Tekno_Venus.zip

I hope it will help and thanks for any help.

imarun · Nov 11, 2013

I could solve errors by using local files as source.

Used the windows DVD to extract the files: Extract Files from Windows 7 Installation DVD - Windows 7 Help Forums

Use DISM to repair

Code:

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth /Source:C:<foldername>\1\Windows\WinSxS\ /LimitAccess

Deployment Image Servicing and Management tool
Version: 6.3.9600.16384


Image Version: 6.3.9600.16384


[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
 repaired.
The operation completed successfully.

Now run sfc /scannow

Code:

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.

Tekno Venus · Nov 12, 2013

Hi,

Very sorry about the delay I'm response. Glad you managed to fix it though. Also, thanks for the Tekno_Venus folder, that'll prove very useful.

If you like me to check your latest logs to, confirm the issue has been fixed, or require further assistance, let me know.

Regards,
Stephen

imarun · Nov 12, 2013

Tekno Venus said:
Hi,

Very sorry about the delay I'm response. Glad you managed to fix it though. Also, thanks for the Tekno_Venus folder, that'll prove very useful.

If you like me to check your latest logs to, confirm the issue has been fixed, or require further assistance, let me know.

Regards,
Stephen

It still did not solve my problem. I still see a blank window when I open windows turn on-off feature from control panel ( program and features) with nothing to select.

I would really appreciate if you can help me fix this issue. I just want to install .net framework 3.5 and nothing seems to work.

Tekno Venus · Nov 12, 2013

Can I have the latest CBS folder please?

Export CBS folder

Click the Start button :startorb: then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Attach this new file to your next post.

Regards,
Stephen

imarun · Nov 12, 2013

Tekno Venus said:
Can I have the latest CBS folder please?

Export CBS folder

Click the Start button :startorb: then click Computer.

Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.

Find and double click on the Logs folder.

Right-click on the CBS folder, and select Copy.

Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.

Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.

A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

Attach this new file to your next post.

Regards,
Stephen

Thanks for your response. It looks like my windows installation had some issues. I used windows DVD to install again on top of existing installation without loosing files and apps. It looks like it fixed the issues I was having. I really appreciate your help. I will post back in case I will encounter anything. Thanks a lot.

Tekno Venus · Nov 12, 2013

Hi,

Not a problem! Thanks for letting me know that you resolved the issue. :) Just let me know if issues come back, and I'll be more than willing to help.

Kind regards,
Stephen

rickart · Dec 7, 2013

Tekno Venus said:
Hi,

Not a problem! Thanks for letting me know that you resolved the issue. :) Just let me know if issues come back, and I'll be more than willing to help.

Kind regards,
Stephen

Hi!

same deal, same error from sfc scannow.... but im on 8.1 and windows stops install of office 07 new pc mobo/ram/ssd. I have paid a slew of techs,and done forums, written letters to no avail!! HELP if possible
please!!! I thank u 2 much!
rcik

Tekno Venus · Dec 7, 2013

rickart said:
Tekno Venus said:

Hi,

Not a problem! Thanks for letting me know that you resolved the issue. :) Just let me know if issues come back, and I'll be more than willing to help.

Kind regards,
Stephen

Click to expand...

Hi!

same deal, same error from sfc scannow.... but im on 8.1 and windows stops install of office 07 new pc mobo/ram/ssd. I have paid a slew of techs,and done forums, written letters to no avail!! HELP if possible
please!!! I thank u 2 much!
rcik

Hi,

Please see my tutorial on this error: https://www.sysnative.com/forums/wi...prncacla-inf-corruptions-windows-8-8-1-a.html

Let me know how you get on. :)

Kind regards,
Stephen

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[SOLVED] Windows 8.1 pro corrupt files/ unable to fix (CBS log errors)

imarun

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imarun

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imarun

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Tekno Venus

Senior Administrator, Developer

imarun

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Tekno Venus

Senior Administrator, Developer

imarun

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Tekno Venus

Senior Administrator, Developer

rickart

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Tekno Venus

Senior Administrator, Developer