[SOLVED] Windows 7 x64 Updates - Error Code: 80070490

crazyrabbit · Nov 18, 2023

Sadly, it gives the same error:

PeterJ · Nov 18, 2023

Attach the file C:\Windows\Logs\CBS\CbsPersist_20231118153047.cab to your next reply.

crazyrabbit · Nov 18, 2023

Here you go,

I've turned it into .7z since it's way smaller and .cab isn't allowed for upload.

PeterJ · Nov 18, 2023

Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._929e88aa259841f7936be32c82da56bf2ba22f73.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb2970228-x64_929e88aa259841f7936be32c82da56bf2ba22f73.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb2970228-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

crazyrabbit · Nov 18, 2023

It shows the same error as last time:

PeterJ · Nov 18, 2023

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4503292
Let me know if it says it was successful or if there are any errors.

crazyrabbit · Nov 18, 2023

Sadly, same error

PeterJ · Nov 18, 2023

FRST Registry Search

Click the Start button and in the search box, type CMD
When you see cmd.exe on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, press enter afterwards.
Code:
```
REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
```
Note: This loads your components hive which is what we want. Please keep the command prompt windows open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4503292 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

crazyrabbit · Nov 18, 2023

Here you go

PeterJ · Nov 18, 2023

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Perform the instructions in message #24 again.

crazyrabbit · Nov 18, 2023

The operation completed successfully.

And prompted for restart!

Note: It's too late, I'm going to rest for today, have a good day

PeterJ · Nov 18, 2023

Great. Restart when prompted.

Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._2545620eadc06a0a3fd426b5853b2e0b48187599.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb2984972-x64_2545620eadc06a0a3fd426b5853b2e0b48187599.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb2984972-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

crazyrabbit · Nov 19, 2023

Good morning!

The operation completed successfully. again!

And prompted for restart!

PeterJ · Nov 19, 2023

Nice.
Try to Install KB2992611 only.
If successful try to install KB3004375 only.
Report the result.

crazyrabbit · Nov 19, 2023

They both failed (separately), with the same error:

PeterJ · Nov 19, 2023

Install Update with DISM

Download the update MSU here: https://download.microsoft.com/down...39F-F0CB06C4BDE4/Windows6.1-KB2992611-x64.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand Windows6.1-KB2992611-x64.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\Windows6.1-KB2992611-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

crazyrabbit · Nov 19, 2023

The operation completed successfully. again!

Seems like the standalone installation works for some reason

PeterJ · Nov 19, 2023

Step 1:
Go to Control Panel - Windows Update - Change settings.
Provide a screenshot of the settings.

Step 2:
Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._c4f55f4d06ce51e923bd0e269af11126c5e7196a.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb3004375-v3-x64_c4f55f4d06ce51e923bd0e269af11126c5e7196a.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3004375-v3-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

crazyrabbit · Nov 19, 2023

The operation completed successfully.

Here are the Windows Update settings:

PeterJ · Nov 19, 2023

Step 1:
Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._3e0f0b8edfd6cda0c37fba3575724c6e829cdda3.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb3006137-x64_3e0f0b8edfd6cda0c37fba3575724c6e829cdda3.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb3006137-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

Step 2:
Go to Control Panel - Windows Update - Change settings.
Select Never check for updates (not recommended).
Click OK.
Restart the machine.

[SOLVED] Windows 7 x64 Updates - Error Code: 80070490

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst

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Moderator, Windows Update Expert, Security Analyst