[SOLVED] Windows 7 x64 update failed: KB4489878 and KB4489878.

rcg0115 · Mar 17, 2019

First, 2019-03 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4489878) install failed. Error code is 80070490.
Second, 2019-03 Security update for Windows 7 for x64-based Systems (KB4489878) install failed. Error code is 80070490.
This is the CBS.
Can anyone please help me with this problem?
Thanks in advance for your assistance.
Kindest Regards

rcg0115 · Mar 18, 2019

Sorry. Second problem is KB4474419.

Sysnative Windows Update · Mar 19, 2019

Hi!

Please attach C:\Windows\Inf\setupapi.dev.log.

rcg0115 · Mar 19, 2019

Attached.

Sysnative Windows Update · Mar 22, 2019

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.

pnputil -a C:\Windows\WinSxS\amd64_input.inf_31bf3856ad364e35_6.1.7601.24354_none_7ef3b2474ffb9f18\input.inf

Let me know if it says successfully installed. If it does, try to install the update. If the install fails, please zip up and attach:

C:\Windows\Inf\setupapi.dev.log

rcg0115 · Mar 22, 2019

pnputil is successfully installed but KB4489878 and KB4474419 were failed again. I attached setupapi.dev.log.

Sysnative Windows Update · Mar 22, 2019

Please do not send me PMs with your replies.

Add Missing Package
1. Click the Start button and type cmd.exe in the search box.
2. Right-click on the cmd that comes up and select Run as administrator.
3. Once you are at the command prompt, copy/paste the following line and hit enter.

pnputil -a C:\Windows\WinSxS\amd64_cpu.inf_31bf3856ad364e35_6.1.7601.24354_none_bbce731f1f3f0ef0\cpu.inf

Let me know if it says successfully installed. If it does, try to install the update. If the install fails, please zip up and attach:

C:\Windows\Inf\setupapi.dev.log

rcg0115 · Mar 30, 2019

Thank you.
The update successfully installed.

Sysnative Windows Update · Mar 30, 2019

That's awesome news! Thanks for letting me know!

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[SOLVED] Windows 7 x64 update failed: KB4489878 and KB4489878.

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