D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 5, 2019 #21 File is in attachment. Attachments SearchReg.txt 545 bytes · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 5, 2019 #22 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. Attachments fixlist.txt 195 bytes · Views: 3
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 6, 2019 #23 Do all the steps but same error. File is in attachment. Attachments Fixlog.txt 775 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 6, 2019 #24 Follow the instructions in message #20 again.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 8, 2019 #25 File is in attachment. Attachments SearchReg.txt 545 bytes · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 8, 2019 #26 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result. Attachments fixlist.txt 201 bytes · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Check Windows Update again and report the result.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 8, 2019 #27 Again, same error when tried to run Windows Update. Fixlog is in attachment. Attachments Fixlog.txt 792 bytes · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 8, 2019 #28 Zip the file C:\Windows\Logs\CBS\cbs.log to your desktop and attach it to your next reply.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 8, 2019 #29 CBS logs at link bellow. http://www.filedropper.com/cbs_2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 8, 2019 #30 Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._a35bb4ea16d1d529fde9abfe8a0c16e9061f74cd.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4503292-x64_a35bb4ea16d1d529fde9abfe8a0c16e9061f74cd.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4503292-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/d..._a35bb4ea16d1d529fde9abfe8a0c16e9061f74cd.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4503292-x64_a35bb4ea16d1d529fde9abfe8a0c16e9061f74cd.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4503292-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied. Paste (Ctrl+V) it into your next post. Zip and attach C:\Windows\Logs\CBS\CBS.log
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 9, 2019 #31 I got error when trying to run the last command. ---------------------------------------------------------------------------------------------- Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>cd C:\temp C:\temp>expand windows6.1-kb4503292-x64_a35bb4ea16d1d529fde9abfe8a0c16e9061f74cd .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Adding C:\temp\WSUSSCAN.cab to Extraction Queue Adding C:\temp\Windows6.1-KB4503292-x64.cab to Extraction Queue Adding C:\temp\Windows6.1-KB4503292-x64-pkgProperties.txt to Extraction Queue Adding C:\temp\Windows6.1-KB4503292-x64.xml to Extraction Queue Expanding Files .... Progress: 1 out of 4 files Expanding Files Complete ... 4 files total. C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4503292- x64.cab Deployment Image Servicing and Management tool Version: 6.1.7600.16385 Image Version: 6.1.7601.18489 Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~ ~7601.24468.1.6 [ 0.0% ] An error occurred - Package_for_RollupFix Error: 0x80073712 Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log C:\temp> ----------------------------------------------------------------------------------------------- Attachments CBS.7z 284.7 KB · Views: 0
I got error when trying to run the last command. ---------------------------------------------------------------------------------------------- Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Windows\system32>cd C:\temp C:\temp>expand windows6.1-kb4503292-x64_a35bb4ea16d1d529fde9abfe8a0c16e9061f74cd .msu -f:* C:\temp Microsoft (R) File Expansion Utility Version 6.1.7600.16385 Copyright (c) Microsoft Corporation. All rights reserved. Adding C:\temp\WSUSSCAN.cab to Extraction Queue Adding C:\temp\Windows6.1-KB4503292-x64.cab to Extraction Queue Adding C:\temp\Windows6.1-KB4503292-x64-pkgProperties.txt to Extraction Queue Adding C:\temp\Windows6.1-KB4503292-x64.xml to Extraction Queue Expanding Files .... Progress: 1 out of 4 files Expanding Files Complete ... 4 files total. C:\temp>DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4503292- x64.cab Deployment Image Servicing and Management tool Version: 6.1.7600.16385 Image Version: 6.1.7601.18489 Processing 1 of 1 - Adding package Package_for_RollupFix~31bf3856ad364e35~amd64~ ~7601.24468.1.6 [ 0.0% ] An error occurred - Package_for_RollupFix Error: 0x80073712 Error: 14098 The component store has been corrupted. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log C:\temp> -----------------------------------------------------------------------------------------------
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 9, 2019 #32 Retrieve Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Retrieve Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or SendSpace and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 9, 2019 #33 File uploaded. COMPONENTS.7z (10.85MB) - SendSpace.com
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 10, 2019 #34 It looks like your Components hive is badly damaged. FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste cpu.inf_31bf3856ad364e35_6.1.7601.24335 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
It looks like your Components hive is badly damaged. FRST Registry Search Click your Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste cpu.inf_31bf3856ad364e35_6.1.7601.24335 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 11, 2019 #35 Ok thats not good. I hope it can be repaired. File is in attachment. Attachments SearchReg.txt 257 bytes · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 15, 2019 #36 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 78 bytes · Views: 4
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 16, 2019 #37 File is in attachment. Attachments Fixlog.txt 10.6 KB · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 16, 2019 #38 Your components hive is corrupt beyond repair. The only options are... 1. Restore your machine back to factory settings (that's assuming you have an OEM computer like Dell, HP, Acer, etc.) 2. Attempt a repair install using the same build of Windows 7 that you are using now. 3. Wipe/Reload your machine with Windows 7 (if you don't have an OEM machine) Make a backup of all your important files before attempting any of these. Let me know if you want to attempt any of these.
Your components hive is corrupt beyond repair. The only options are... 1. Restore your machine back to factory settings (that's assuming you have an OEM computer like Dell, HP, Acer, etc.) 2. Attempt a repair install using the same build of Windows 7 that you are using now. 3. Wipe/Reload your machine with Windows 7 (if you don't have an OEM machine) Make a backup of all your important files before attempting any of these. Let me know if you want to attempt any of these.
D Dusan10 Active member Joined Sep 7, 2017 Posts 41 Jul 17, 2019 #39 PeterJ, Thank you for your help. I will probably backup important files and reinstall machine with fresh install when i find time for that. Best regards, Dusan
PeterJ, Thank you for your help. I will probably backup important files and reinstall machine with fresh install when i find time for that. Best regards, Dusan
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,628 Jul 17, 2019 #40 Okay. This thread will be marked as solved. Take care.