S SpadeM Well-known member Joined Nov 25, 2014 Posts 56 Sep 10, 2015 #1 View attachment checksur.logView attachment checksur.log Hi, KB2952664 does not install on the PC and fails with a SURT error code. After running the tool i got the result from the log. Any help is appreciated.
View attachment checksur.logView attachment checksur.log Hi, KB2952664 does not install on the PC and fails with a SURT error code. After running the tool i got the result from the log. Any help is appreciated.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 11, 2015 #2 Hi again SpadeM :) Looks like I'll be working with you again! First, I'll need a copy of your COMPONENTS Hive please. Retrieving the COMPONENTS Hive Follow the instructions below to retrieve your COMPONENTS Hive and send me it. Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder; In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop; Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know. Right-click on it, and select Send to... and choose Compressed (zipped) folder; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Hi again SpadeM :) Looks like I'll be working with you again! First, I'll need a copy of your COMPONENTS Hive please. Retrieving the COMPONENTS Hive Follow the instructions below to retrieve your COMPONENTS Hive and send me it. Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder; In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop; Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know. Right-click on it, and select Send to... and choose Compressed (zipped) folder; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
S SpadeM Well-known member Joined Nov 25, 2014 Posts 56 Sep 12, 2015 #3 Microsoft services Hey :), there it is.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 14, 2015 #4 Sorry for the delay Spade, I didn't have a lot of time to work on your fix this weekend. I'll work on it once I get home tonight :)
Sorry for the delay Spade, I didn't have a lot of time to work on your fix this weekend. I'll work on it once I get home tonight :)
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 14, 2015 #5 Apparently you are only "sharing" this folder. I need a public download URL for it please :)
S SpadeM Well-known member Joined Nov 25, 2014 Posts 56 Sep 15, 2015 #6 Microsoft services Yup noticed just now, hopefully this one works.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 15, 2015 #7 It's still showing up as a shared folder for some reason. If you want, you can try uploading it on Dropbox or Google Drive, it might be easier :)
It's still showing up as a shared folder for some reason. If you want, you can try uploading it on Dropbox or Google Drive, it might be easier :)
S SpadeM Well-known member Joined Nov 25, 2014 Posts 56 Sep 15, 2015 #8 3rd Time's the charm ... Microsoft services ... i don't have access to dropbox or google drive unfortunately.
3rd Time's the charm ... Microsoft services ... i don't have access to dropbox or google drive unfortunately.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 16, 2015 #9 Didn't work. Well, I accepted the share and downloaded the file anyway, working on it now :)
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 19, 2015 #10 Sorry for the delay Spade. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFixScript.txt and move the file to your Desktop; Note: Make sure that the file is named SFCFixScript.txt, do not rename it. Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFixScript.txt
Sorry for the delay Spade. Follow the instructions below please. SFCFix - Fix Time WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to download and execute a SFCFix fix, and provide the log. Download SFCFix and move the executable on your Desktop; Download the attached SFCFixScript.txt and move the file to your Desktop; Note: Make sure that the file is named SFCFixScript.txt, do not rename it. Save any work you have open, and close every programs; Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it; SFCFix will launch, let it complete; Once done, a file will appear on your Desktop, called SFCFix.txt; Open the file, then copy and paste its content in your next reply; SFCFixScript.txt
S SpadeM Well-known member Joined Nov 25, 2014 Posts 56 Sep 22, 2015 #11 Sorry for the late replay also, issue has been solved. Thank you :)
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Sep 22, 2015 #12 No problem, you're welcome :)