OK, so the file really is missing altogether.
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Download SFCFix.exe (by niemiro) and save this to your Desktop.
- Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
- Save any open documents and close all open windows.
- On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
- Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
- SFCFix will now process the script.
- Upon completion, a file should be created on your Desktop: SFCFix.txt.
- Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
View attachment 15848
SFC Scan
- Click on the Start button and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
sfc /scannow
Wait for this to finish before you continue
copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
- This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
The CBS.log was too large so sent by the other means you recommend.
[CODE]
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-25 15:05:29.521
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Nigel Williams\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
Successfully copied file C:\Users\Nigel Williams\AppData\Local\niemiro\Archive\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG to C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229\MSDTC.LOG.
Successfully restored ownership for C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
Successfully restored permissions on C:\Windows\WinSxS\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.1.7600.16385_none_7547f48c79b40229
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-08-25 15:05:30.379
Script hash: XBdZjpGf1Kr8WcgNvTLyZ28cNVhm2EJx26aezQ5BPjk=
----------------------EOF-----------------------
[/CODE]
Thank you for your help