Windows 7 update fails after reboot

ted1030

ted1030

Active member
Joined
May 15, 2019
Posts
27
Hi all,
I wanted to install KB4499164(Monthly Rollup), but Windows needed to reboot.
After reboot, Windows said that failure configuring windows updates and reverting changes.
Then i enter the desktop and get the error code 0x80070057 for Windows update.
How to repair it?

p.s. When i install the KB947821, it was stuck in initializing for a long time.
So i only got the incomplete CBS files.
 

Attachments

Hello and welcome!

Due to the precise nature of your corruption, you will receive help from a user named Oh My!. He's one of our senior trainees here who's in his final phase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.
 
Yesterday i ran SFCFix.exe in auto analysis mode, and it fix about 150000 problems.
But there are still 9800 problems which can not be fixed.
The following are the newest logs.
 

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Greetings ted1030 and
welcome.gif
to Sysnative's Windows Update Forum.

My name is Oh My! and I am here to help you! Feel free to call me Gary if you wish. If you would allow me to call you by your first name I would prefer to do that.

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and let me know.

Thank you for your patience thus far.

Please allow me some additional time to evaluate the newly posted information.
 
Hello, today i used FRST64.exe to fix some problems.
Now only about 100 problems left here.
The following are the newest logs.
Thank you.
 

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p.s.
the log with several error
(f) CSI Missing Deployment Key, and (f) CSI C Mark Deployment Missing.
I already installed the May rollup fix(KB4499164) successfully, but now i can not install KB2984972 with the error 80070BC9.
 
Greetings.

So far you are making some good progress and that is perfectly fine with me. However, when you post a log(s) it requires analysis and effort to put together a step to address some of the issues. When you take independent steps in the meantime it then makes my analysis and effort one step behind necessitating starting all over to address the current state of your computer.

I would like to handle this one of 2 ways and this is completely up to you. You can post the requested logs and await further instructions or I can simply monitor your efforts/posts until you are stuck and need additional assistance. It really doesn't matter to me, it is what is most convenient for you. I realize awaiting a response can be an inconvenience.

Before I post any instructions please let me know what you prefer.
 
Thanks for the reply.

Please do this.

===================================================

Retrieving Components Hive Using SFCFix Script

--------------------
  • If necessary, download SFCFix.exe by niemiro and save it to your Desktop
  • Download SFCFix.txt and save it to your Desktop
  • Close any open programs or windows
  • Drag the SFCFix.txt file over the SFCFix.exe icon and release it to run the fix
  • Once processed a SFCFix.txt document will open on your Desktop, with a copy placed on your Desktop as well
  • Copy and paste the contents of the SFCFix.txt report in your reply.
  • A Components.zip file will be placed on your desktop
  • Upload the Components.zip file to either SendSpace or the upload site of your choice and provide a link to the download in your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it.
  • SFCFix.txt
  • Link to download location
 

Attachments

Last edited:
Sorry, I failed to attach the SFCFix.txt file. It is now posted.
 
Are you able to right click on the link, select Save Link As... and save it to your desktop?
 
I drag the SFCFix.txt to SFCFix.exe, but it produce an empty Components.zip
 
I just reboot and then it works.
Components.zip:
Components.zip

SFCFix.txt
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-05-19 00:27:45.202
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at D:\SFCFix.txt [4]




Zip::
Successfully copied file C:\Windows\Sysnative\Config\Components to zip file at C:\Users\ted\Desktop\Components.zip.
Zip:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 2056 datablocks.
Finish time: 2019-05-19 00:27:49.281
Script hash: xZ0KjSTo12YDb6kXLuMCn5ruf7iS3wytyIMvuaJRyqg=
----------------------EOF-----------------------
 
Excellent, thank you.

Allow me some time to review the information and determine our next step.
 
Greetings.

Thank you for your patience. We need to gather some additional information. Please do this.

===================================================

Exporting CBS Hive

--------------------
  • Click on the Start button and in the search box, type regedit
  • When you see regedit on the list, right-click on it and select Run as administrator.
  • When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing​
  • Once selected, click File > Export....
  • Change the Save as type: to Registry Hive Files (.).
  • Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
  • Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
  • Attach the .ZIP file to your next post.
  • If the file is too large to upload here, upload it to SendSpace or the file hosting site of your choice and just provide the link here.
===================================================

Things I would like to see in your next reply.
  • CBS Hive
 
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