F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 11, 2022 #21 Hello, I did that. The previous attached CBS is the result of KB4534310 only update fail.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 11, 2022 #22 Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4534310 Let me know if it says it was successful or if there are any errors.
Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:4534310 Let me know if it says it was successful or if there are any errors.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 11, 2022 #23 It says the Update KB4534310 is not installed on this computer
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 11, 2022 #24 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4534310 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste KB4534310 into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 11, 2022 #25 Find it attached. Attachments SearchReg.txt 2.3 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 11, 2022 #26 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Step 2: Reboot the machine. Try to install KB4534310 only and report the result. If it fails attach the zipped cbs.log to your next reply. Attachments fixlist.txt 2 MB · Views: 4
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Step 2: Reboot the machine. Try to install KB4534310 only and report the result. If it fails attach the zipped cbs.log to your next reply.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 11, 2022 #27 It failed again Find log attached Attachments CBS.zip 8.3 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 12, 2022 #28 Try to install following update as follows. Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._fc7c2bb89d312c8184e367d2169d0c8fdcb97bf4.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4531786-x64_fc7c2bb89d312c8184e367d2169d0c8fdcb97bf4.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4531786-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Try to install following update as follows. Install Update with DISM Download the update MSU here: http://download.windowsupdate.com/c..._fc7c2bb89d312c8184e367d2169d0c8fdcb97bf4.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows6.1-kb4531786-x64_fc7c2bb89d312c8184e367d2169d0c8fdcb97bf4.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4531786-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 12, 2022 #29 The command completed successfully but did not asked to be rebooted
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 12, 2022 #30 Reboot anyway. Try to install KB4534310 only again and report the result. If it fails attach the zipped cbs.log to your next reply.
Reboot anyway. Try to install KB4534310 only again and report the result. If it fails attach the zipped cbs.log to your next reply.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 12, 2022 #31 failed again Attachments CBS.zip 847.5 KB · Views: 3
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 15, 2022 #33 Click the Start button and then type cmd in the searchbox. Right-click on cmd that comes up in the search results and select Run as administrator. A User Account Control dialog may come up asking for approval. If it does go ahead and allow. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter. wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt" After the command runs there will be a file on your desktop named services.txt. Attach this file to your next reply.
Click the Start button and then type cmd in the searchbox. Right-click on cmd that comes up in the search results and select Run as administrator. A User Account Control dialog may come up asking for approval. If it does go ahead and allow. A command prompt window will open. Copy and paste the following into the command-prompt and hit enter. wmic service get name,displayname,pathname,startmode,exitcode > "%USERPROFILE%\desktop\services.txt" After the command runs there will be a file on your desktop named services.txt. Attach this file to your next reply.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 15, 2022 #34 Hello, Here is Attachments services.txt 76.7 KB · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 15, 2022 #35 There is a hacktool present or remnants of it to use Windows and / or Office not legitimately. It is against the rules to help people with an illegal operating system or other illegally used programs. Please uninstall/remove that hacktool (KMSpico) first.
There is a hacktool present or remnants of it to use Windows and / or Office not legitimately. It is against the rules to help people with an illegal operating system or other illegally used programs. Please uninstall/remove that hacktool (KMSpico) first.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 16, 2022 #36 Sorry about that. I was not aware of as this is not my personal computer. I am just helping my sister in law. The KSPico and office was removed. the precious update it is not showing up now. A new update was listed and installed successfully. 2020-01 Servicing Stack Update for Windows 7 for x64-based Systems (KB4536952) Installation date: 16/01/2022 12:48 p.m. Installation status: Successful The only one remaining now is this optional which failed as before. 2020-01 Preview of Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4539601) Installation date: 16/01/2022 12:59 p.m. Installation status: Failed Error details: Code 80004005 Update type: Optional Thanks
Sorry about that. I was not aware of as this is not my personal computer. I am just helping my sister in law. The KSPico and office was removed. the precious update it is not showing up now. A new update was listed and installed successfully. 2020-01 Servicing Stack Update for Windows 7 for x64-based Systems (KB4536952) Installation date: 16/01/2022 12:48 p.m. Installation status: Successful The only one remaining now is this optional which failed as before. 2020-01 Preview of Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4539601) Installation date: 16/01/2022 12:59 p.m. Installation status: Failed Error details: Code 80004005 Update type: Optional Thanks
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 17, 2022 #37 Copy the file C:\Windows\logs\cbs\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next post.
Copy the file C:\Windows\logs\cbs\cbs.log to your desktop. Zip the copied file and attach the zipped cbs.log to your next post.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 17, 2022 #38 find it attached Thanks Attachments CBS.zip 6.9 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,533 Jan 17, 2022 #39 Attach the file C:\windows\Logs\CBS\CbsPersist_20220117175624.cab to your next reply.
F Frankygoop Contributor Joined Dec 27, 2015 Posts 44 Jan 17, 2022 #40 it is attached Attachments CbsPersist_20220117175624.zip 991.4 KB · Views: 1