[SOLVED] Windows 7 Update Fail / Corrupt SFC

[Jestes]

Hello, i've been troubled for the past 2 weeks trying to update windows and it gives me: 80072F8F

I've tried self troubleshooting this by making sure my time is synced, and restarting the windows time services, running many repairs and re-registering the dlls all associated with this error but nothing is working. Can i get someone to help me? What do i need to upload logs to get help? sfc scannow gives a few unfixed corrupted files too.

Thanks,
Jestes

 

[BrianDrab]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

 

[LiquidTension]

Hello,

Please run SFC and provide the log generated.

SFC /Scannow

• Press the Windows Key
  
  + r on your keyboard at the same time. Type Notepad and click OK.
• Copy the bold lines below and paste into the Notepad document:
  
  sfc /scannow
  timeout /t 120 /nobreak
  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
  del %0
  
  
• Click Format. Ensure Wordwrap is unchecked.
• Click File, Save As and name the file sfcscannow.bat.
• Select All Files as the Save as type. Save the file to your Desktop.
• Locate sfcscannow.bat
  
  on your Desktop. Right-click the file and click
  
  Run as administrator.
• Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
• Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

 

[Jestes]

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

That is to be expected, i understand and appreciate your transparency.
I'm just grateful for the help.

Hello,

Please run SFC and provide the log generated.

SFC /Scannow

• Press the Windows Key
  
  + r on your keyboard at the same time. Type Notepad and click OK.
• Copy the bold lines below and paste into the Notepad document:
  
  sfc /scannow
  timeout /t 120 /nobreak
  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
  del %0
  
  
• Click Format. Ensure Wordwrap is unchecked.
• Click File, Save As and name the file sfcscannow.bat.
• Select All Files as the Save as type. Save the file to your Desktop.
• Locate sfcscannow.bat
  
  on your Desktop. Right-click the file and click
  
  Run as administrator.
• Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
• Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

Hi LiquidTension, thanks for taking the time to help me troubleshoot!
Here is the requested file: CBS.txt - Dropbox

 

[LiquidTension]

Hello,

Thank you for the log. Please download and run SURT, and provide the log generated.

System Update Readiness Tool (SURT) Scan

• Download and run the latest version of SURT.
• Click Yes when prompted to install. Installation can take ~15 minutes. Please do not cancel.
• Upon completion (when Installation Complete appears), copy the contents of the SURT log found atC:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.
• Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

 

[Jestes]

Hello,

Thank you for the log. Please download and run SURT, and provide the log generated.

System Update Readiness Tool (SURT) Scan

• Download and run the latest version of SURT.
• Click Yes when prompted to install. Installation can take ~15 minutes. Please do not cancel.
• Upon completion (when Installation Complete appears), copy the contents of the SURT log found atC:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.
• Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

I've instead decided to upgrade RAM/HD/Win 7 to Win10, my issues are gone. :) Thanks for the help though.

Close please.

 

[LiquidTension]

Thank you for the update. I am pleased to hear all is now OK.

Take care.