T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 27, 2020 #141 Both KB890830 and KB915597 were successful.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 27, 2020 #142 Reboot the machine. Try to install KB4474419 only. If it fails attach the zipped cbs.log to your next reply.
Reboot the machine. Try to install KB4474419 only. If it fails attach the zipped cbs.log to your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 27, 2020 #143 Rebooted as instructed. Started install of KB4474419, which required another reboot. Failed during reboot for KB4474419 (see pic of monitor). CBS attached. Attachments CBS.rar 91.1 KB · Views: 1
Rebooted as instructed. Started install of KB4474419, which required another reboot. Failed during reboot for KB4474419 (see pic of monitor). CBS attached.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 27, 2020 #144 1. Click your start button and type cmd in the search box. 2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears. 3. Copy/Paste the following into the command-prompt window and hit enter. reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s > 1.txt && notepad 1.txt 4. Notepad will open showing the WU info. Copy and paste this into your next reply.
1. Click your start button and type cmd in the search box. 2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears. 3. Copy/Paste the following into the command-prompt window and hit enter. reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s > 1.txt && notepad 1.txt 4. Notepad will open showing the WU info. Copy and paste this into your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 27, 2020 #145 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate SusClientId REG_SZ 89817544-51e9-48f8-b391-49a992a05355 SusClientIdValidation REG_BINARY 060228051C1C53003500390039004E004A0030004E003300330032003300300030004D0020002000200020002000061C1B0D6D6021061C1B0D6D601F060A002700000B06005056C0000106005056C00008440065006600610075006C007400200073007400720069006E006700440065006600610075006C007400200073007400720069006E006700 LastRestorePointSetTime REG_SZ 2020-11-27 17:28:22 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update NextSqmReportTime REG_SZ 2020-11-28 10:11:20 FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1ee2 FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-08-01 11:12:12 AUOptions REG_DWORD 0x1 IncludeRecommendedUpdates REG_DWORD 0x1 ElevateNonAdmins REG_DWORD 0x1 NextFeaturedUpdatesNotificationTime REG_SZ 2016-08-29 08:07:39 BalloonTime REG_SZ 2020-11-27 17:28:02 BalloonType REG_DWORD 0x13 ForcedReboot REG_DWORD 0x2 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect LastSuccessTime REG_SZ 2020-11-27 17:26:28 LastError REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download LastSuccessTime REG_SZ 2020-11-27 17:28:10 LastError REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install LastSuccessTime REG_SZ 2020-11-27 17:28:22 LastError REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS UpdateCount REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade AllowOSUpgrade REG_DWORD 0x1 KickoffSource REG_DWORD 0x1 ReservationsAllowed REG_DWORD 0x1 Refresh REG_DWORD 0x1 KickoffDownload REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State OSUpgradeState REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting BatchFlushAge REG_DWORD 0x241 SamplingValue2 REG_DWORD 0x1df HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d AuthorizationCab REG_SZ authcab.cab HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup SelfUpdateStatus REG_DWORD 0x0 SelfupdateUnmanaged REG_DWORD 0x1 ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77 SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0 UpdateSessionId REG_DWORD 0xffffffff HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate LastSuccessTime REG_SZ 2015-07-10 13:57:31 RebootFailCount REG_DWORD 0x0 LastError REG_DWORD 0x0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate SusClientId REG_SZ 89817544-51e9-48f8-b391-49a992a05355 SusClientIdValidation REG_BINARY 060228051C1C53003500390039004E004A0030004E003300330032003300300030004D0020002000200020002000061C1B0D6D6021061C1B0D6D601F060A002700000B06005056C0000106005056C00008440065006600610075006C007400200073007400720069006E006700440065006600610075006C007400200073007400720069006E006700 LastRestorePointSetTime REG_SZ 2020-11-27 17:28:22 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update NextSqmReportTime REG_SZ 2020-11-28 10:11:20 FeaturedUpdatesNotificationSeqNum REG_DWORD 0x1ee2 FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2016-08-01 11:12:12 AUOptions REG_DWORD 0x1 IncludeRecommendedUpdates REG_DWORD 0x1 ElevateNonAdmins REG_DWORD 0x1 NextFeaturedUpdatesNotificationTime REG_SZ 2016-08-29 08:07:39 BalloonTime REG_SZ 2020-11-27 17:28:02 BalloonType REG_DWORD 0x13 ForcedReboot REG_DWORD 0x2 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect LastSuccessTime REG_SZ 2020-11-27 17:26:28 LastError REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download LastSuccessTime REG_SZ 2020-11-27 17:28:10 LastError REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install LastSuccessTime REG_SZ 2020-11-27 17:28:22 LastError REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS UpdateCount REG_DWORD 0x0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade AllowOSUpgrade REG_DWORD 0x1 KickoffSource REG_DWORD 0x1 ReservationsAllowed REG_DWORD 0x1 Refresh REG_DWORD 0x1 KickoffDownload REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State OSUpgradeState REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting BatchFlushAge REG_DWORD 0x241 SamplingValue2 REG_DWORD 0x1df HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d AuthorizationCab REG_SZ authcab.cab HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup SelfUpdateStatus REG_DWORD 0x0 SelfupdateUnmanaged REG_DWORD 0x1 ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77 SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0 UpdateSessionId REG_DWORD 0xffffffff HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate LastSuccessTime REG_SZ 2015-07-10 13:57:31 RebootFailCount REG_DWORD 0x0 LastError REG_DWORD 0x0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 27, 2020 #146 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 458 bytes · Views: 3
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 27, 2020 #147 Fixlog attached. Attachments Fixlog.txt 2.5 KB · Views: 4
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 27, 2020 #148 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 220 bytes · Views: 3
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 27, 2020 #149 Fixlog attached. Attachments Fixlog.txt 4.3 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 28, 2020 #150 Reboot the machine. Try to install KB4474419 only. If it fails attach the zipped cbs.log to your next reply.
Reboot the machine. Try to install KB4474419 only. If it fails attach the zipped cbs.log to your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 28, 2020 #151 CBS attached. Attachments CBS.rar 1.1 MB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 28, 2020 #152 Try to install KB4516065 only and report the result.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 28, 2020 #153 KB4516065 failed still as well. CBS attached. Attachments CBS.rar 487.3 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 29, 2020 #154 FRST File Search Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste wow64*.ptxml into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
FRST File Search Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste wow64*.ptxml into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 29, 2020 #155 Results attached. Attachments Search.txt 10.1 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Nov 30, 2020 #156 FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste Microsoft-PerfTrack-MSHTML/Diagnostic into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
FRST Registry Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste Microsoft-PerfTrack-MSHTML/Diagnostic into the Search box and click the Search Registry button. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply. You may close any remaining open windows now.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Nov 30, 2020 #157 Search results attached. Attachments SearchReg.txt 399 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Dec 1, 2020 #158 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 138 bytes · Views: 2
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.
T Teroni Well-known member Joined Sep 26, 2020 Posts 92 Dec 1, 2020 #159 Fixlog attached. Attachments Fixlog.txt 1.1 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,639 Dec 2, 2020 #160 Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Attachments fixlist.txt 141 bytes · Views: 2
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply.