Windows 7 SP1 64bit - Cannot update KB4474419 or KB4516065

PeterJ · Nov 25, 2020

Weird.

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Teroni · Nov 25, 2020

Fixlog attached. It also shows the reg entries. Should we create the values manually, or with .reg files?

PeterJ · Nov 25, 2020

Follow the instructions below.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFixScript.txt and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

Teroni · Nov 25, 2020

Results:
-------------------------------
SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-11-25 14:00:24.817
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\Anthony West\Desktop\SFCFixScript.txt [0]

RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\1.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\2.

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\0.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\1.
Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\2.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\1.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Publishers\{199fe037-2b82-40a9-82ac-e1d46c792b99}\ChannelReferences\2.
RegistryScript:: directive failed to complete successfully.

Failed to process all directives successfully.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 19 datablocks.
Finish time: 2020-11-25 14:00:24.978
Script hash: 21/yCmeaHlwWMUg9iOfUCslPjSsykbi7il9/HxwF7mI=
----------------------EOF-----------------------

PeterJ · Nov 25, 2020

Download the attachment and extract it.
Open the extracted folder, double-click the file regfix.reg.
When prompted allow to change the registry settings.

When completed, perform the instructions in message #122 again.

Teroni · Nov 25, 2020

Appears to have worked (the reg entries).

PeterJ · Nov 25, 2020

Great.
Check Windows Update and report the result.
If it fails, attach the zipped cbs.log to your next reply.

Teroni · Nov 25, 2020

CBS attached. I noticed that when the update failed, Windows cleared out the registry changes that were added today. So, I re-ran the .reg file, saved a restore point, rebooted, and tried again. Still failed, and Windows still cleared out the reg entries for today, even with a restore point taken. Makes no sense.

PeterJ · Nov 26, 2020

Provide a fresh copy of your components hive, see message #8.

Teroni · Nov 26, 2020

Link to components:
COMPONENTS.rar

PeterJ · Nov 26, 2020

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4474419
Let me know if it says it was successful or if there are any errors.

Teroni · Nov 26, 2020

Result:

PeterJ · Nov 26, 2020

Okay.

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4054518
Let me know if it says it was successful or if there are any errors.

Teroni · Nov 26, 2020

KB4054518 found and uninstall initiated. However, during reboot got the same "Failure configuring Windows updates, reverting changes" message as when trying to install KB4474419.

CBS attached, in case wanted.

PeterJ · Nov 26, 2020

Do not install any updates until I tell you.

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4474419;KB4054518 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

Teroni · Nov 26, 2020

Search results attached.

PeterJ · Nov 26, 2020

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Check for Windows Updates but do not install any update yet.
Take a screenshot of the available important updates only.

Teroni · Nov 26, 2020

Fixlog attached. Too late now lol, but, just thought I would repeat that the uninstall failed for KB4054518 (noticed the fix list removing some of its registry entries).

Available updates (my understanding is that these are all that will show up until KB4474419 is installed for showing SHA2 updates):

PeterJ · Nov 27, 2020

Try to install KB890830 and KB915597 only and report the result.

Windows 7 SP1 64bit - Cannot update KB4474419 or KB4516065

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