P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 16, 2021 #81 Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
Provide the Components Hive 1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file. 2. Please copy this file to your desktop. Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below. 3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop. 4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here. Option#2 (only if you are unable to follow the previous instructions) Please download the Freeware RegBak from here: Acelogix Software - Download products You will find it at the bottom of the page that the link brings you to. Go ahead and install this program and accept all the defaults. After the last install screen the program should open. Click the New Backup button. Accept the defaults and simply click Start. When it says Finished successfully, click the Close button. This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup... This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS. Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS. Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder. Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply. You can close any open windows you have as well as the RegBak program now.
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 17, 2021 #83 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 350.1 KB · Views: 2
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 18, 2021 #84 A few updates installed. Attachments CheckSUR.log 35.1 KB · Views: 1 Fixlog.txt 175.7 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 18, 2021 #85 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 158.5 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 19, 2021 #86 Almost there! Attachments CheckSUR.log 31 KB · Views: 2 Fixlog.txt 79.9 KB · Views: 0
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 20, 2021 #87 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply. Attachments fixlist.txt 9.6 KB · Views: 4
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Post the logfile Fixlog.txt as attachment in your next reply. Step 2: Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 21, 2021 #88 At last, all is fixed (in the logs)! But only in logs yet... Attachments CheckSUR.log 19 KB · Views: 2 Fixlog.txt 5.6 KB · Views: 1 WF.png 34.8 KB · Views: 9 WU.png 44.8 KB · Views: 7
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 21, 2021 #89 Shutdown and restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
Shutdown and restart the machine. Start the System Update Readiness Tool (SURT) again. On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 21, 2021 #90 Attaching. Attachments CheckSUR.log 398 bytes · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 21, 2021 #91 Good. Open an elevated command prompt. Copy and paste the following command into it, then press enter. Code: sfc /scannow Wait for this to finish. Post a screenshot of the result.
Good. Open an elevated command prompt. Copy and paste the following command into it, then press enter. Code: sfc /scannow Wait for this to finish. Post a screenshot of the result.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 21, 2021 #92 Everything seems OK according to sfc. Attachments sfc.png 48.1 KB · Views: 5
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 22, 2021 #93 Good. Check Windows Updates but do not install any update yet. Post a screenshot of the available important updates.
Good. Check Windows Updates but do not install any update yet. Post a screenshot of the available important updates.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 22, 2021 #94 Only recommended. Attachments WU.png 110.2 KB · Views: 7 WU-1.png 179.6 KB · Views: 7
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 22, 2021 #95 Please translate the text shown in the screenshots below into English. https://www.sysnative.com/forums/attachments/wf-png.68416/ https://www.sysnative.com/forums/attachments/wu-png.68417/
Please translate the text shown in the screenshots below into English. https://www.sysnative.com/forums/attachments/wf-png.68416/ https://www.sysnative.com/forums/attachments/wu-png.68417/
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 22, 2021 #96 PeterJ said: Please translate the text shown in the screenshots below into English. https://www.sysnative.com/forums/attachments/wf-png.68416/ https://www.sysnative.com/forums/attachments/wu-png.68417/ Click to expand... WF.png - this is a standard Windows Features (add or remove Windows Features) window. Except it does show only "Windows File Management API" and nothing else. WU.png "some of the updates did not install" rejected: 1 update view recommended updates errors found: code 80070103 unknown Windows Update error occured (get help about this error) code 800F020B unknown Windows Update error occured (get help about this error) "
PeterJ said: Please translate the text shown in the screenshots below into English. https://www.sysnative.com/forums/attachments/wf-png.68416/ https://www.sysnative.com/forums/attachments/wu-png.68417/ Click to expand... WF.png - this is a standard Windows Features (add or remove Windows Features) window. Except it does show only "Windows File Management API" and nothing else. WU.png "some of the updates did not install" rejected: 1 update view recommended updates errors found: code 80070103 unknown Windows Update error occured (get help about this error) code 800F020B unknown Windows Update error occured (get help about this error) "
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 22, 2021 #97 Attach the file C:\Windows\INF\setupapi.dev.log to your next reply.
O Ohforf Well-known member Joined May 28, 2017 Posts 69 Jul 22, 2021 #98 Here you go. Attachments setupapi.dev.log 478.1 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,610 Jul 23, 2021 #99 "some of the updates did not install" rejected: 1 update Click to expand... Which update was that ?