Windows 7 Pro 64-bit Update error 800F0900

BrxGrp · Nov 20, 2013

I got all Windows updates installed except one KB2863058. I have tried to look up for solutions online but unable to get one that resolve this issue. Please help. Thanks in advance for your help. - BrxGrp

PS: Here is my attached CBS logfile. Also here is the result of my sfc /scannow

...
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

niemiro · Nov 20, 2013

Hello again, and welcome to Sysnative!

WARNING: This fix has been created specifically for this user. If you are not this user, do not follow these instructions as you may cause serious harm to your computer.

Download a copy of SFCFixScript.zip attached to this post, and save it to your Desktop.
Then download a copy of SFCFix.exe from here: https://www.sysnative.com/forums/downloads/sfcfix/, and also save it to your Desktop.
Single click on SFCFixScript.zip and drag and drop it on top of SFCFix.exe. SFCFix will open and perform a fix for your corruptions.
A logfile called SFCFix.txt will open (and be saved to your Desktop). Please copy and paste the report into your next reply.

Also, please re-run sfc /scannow, and see whether that problem is now resolved.

Thank you!

Richard

BrxGrp · Nov 20, 2013

Thank you Niemiro for respond to my post so quick. I am working on apply your fix. I will post the result when done.

BrxGrp · Nov 20, 2013

Hi Niemiro,

I applied your fix and here are the results ...

1) For sfc /scannow

. . . .
C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

2) Windows Update still failed with the following error:

Code 800F0900 - Windows Update encountered an unknown error.

3) SFCFix.txt attached

niemiro · Nov 21, 2013

Hello again :)

I am pleased with our progress so far. We've fixed the SFC corruption and that leaves probably a couple of corrupt .manifest/.cat/.mum files only in a CheckSUR.log which we shall generate.

I need you to do the following for me please:

Run the System Update Readiness Tool (SURT)

Download the System Update Readiness Tool from Microsoft --> here <-- Please save the tool to a convenient location as it may be necessary to run it again.
After the download has completed, double-click the file and wait while it initializes.
Click Yes to begin installation. Please note it may take some time to complete and may appear to stall whilst installing. Don't worry, this is perfectly normal behaviour. Also note, whilst I say "installing", it's actually running the tool and can therefore be "installed" (run) repeatedly.

When complete, please upload C:\Windows\Logs\CBS\CheckSUR.persist.log.

Thank you!

Richard

BrxGrp · Nov 21, 2013

Hi Richard,

I have completed the download and installation of this file (436MB).

Here is the result and the attachment of the CheckSUR.persist.log file ...

Thanks,
BrxGrp

BrxGrp · Dec 11, 2013

Hello,

Can someone helps me out with this? Thank you very much!

Tekno Venus · Dec 11, 2013

Hello, and my apologies for the delay in responding, we're incredibly busy at the moment!

Anyway, your SURT log shows the following corruptions:

Code:

Unavailable repair files:
    servicing\packages\Package_37_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_57_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_73_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_74_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_for_KB2633952_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
    servicing\packages\Package_37_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_57_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_73_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_74_for_KB2633952~31bf3856ad364e35~amd64~~6.1.1.0.cat
    servicing\packages\Package_for_KB2633952_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the file, Packs.zip from my Dropbox -->here<--and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Kind regards,
Stephen

BrxGrp · Dec 11, 2013

Hi Stephen,

I am really appreciated your help as I knew that you guys are very busy.
I have downloaded & ran the SURT file. Here is the result CheckSUR.persist.log file.

Thank you again for helping me out.
BrxGrp

Tekno Venus · Dec 11, 2013

Log looks good to me!

Code:

Summary:
Seconds executed: 495
 Found 5 errors
 Fixed 5 errors
  CBS MUM Corrupt Total count: 5
  Fixed: CBS MUM Corrupt.  Total count: 5
  Fixed: CBS Paired File.  Total count: 5

Try updating now and let me know if it works!

Stephen

BrxGrp · Dec 11, 2013

Yes! It works now. Finally, windows completed all of its updates.
You guys are the best. THANK YOU !!!

-BrxGrp

Tekno Venus · Dec 11, 2013

Awesome news!

You're most welcome, glad I could help!

Stephen

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Windows 7 Pro 64-bit Update error 800F0900

BrxGrp

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niemiro

Senior Administrator, Windows Update Expert

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BrxGrp

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BrxGrp

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niemiro

Senior Administrator, Windows Update Expert

BrxGrp

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BrxGrp

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Tekno Venus

Senior Administrator, Developer

BrxGrp

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Tekno Venus

Senior Administrator, Developer

BrxGrp

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Tekno Venus

Senior Administrator, Developer