Windows 7 Compaq presario.. 59 windows updates fail error msg 80070246
- Thread starter jrsintl
- Start date
Hello jrsintl, welcome to Sysnative!
Your CBS log shows the following problem:
I suspect corruption in your registry is causing the 0x80070246, but you have a few other problems as well which we need to fix. Can you download and install the System Update Readiness Tool please?
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Center
Post the log when finished:
C:\Windows\Logs\CBS\CheckSUR.persist.log
Tom
Your CBS log shows the following problem:
Code:
2013-11-10 14:44:31, Error CSI 000001cd@2013/11/10:21:44:31.511 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [92]"amd64_2da657a18a4a34f503ed45884a405f7b_31bf3856ad364e35_6.1.7600.16699_none_28ca38660c5968c3"[gle=0x80004005]
2013-11-10 14:44:32, Error CSI 000001ce@2013/11/10:21:44:32.265 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [92]"amd64_5cfeed4d8165b9d6cebf910082de5d5a_31bf3856ad364e35_6.1.7600.16576_none_ac4504ef44bd3e9b"[gle=0x80004005]
2013-11-10 14:44:32, Error CSI 000001cf@2013/11/10:21:44:32.550 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [74]"amd64_bthmtpenum.inf_31bf3856ad364e35_6.1.7600.16385_none_5becb46fada2de96"[gle=0x80004005]
2013-11-10 14:44:32, Error CSI 000001d0@2013/11/10:21:44:32.858 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16576_none_6826fefb0bf0cf84"[gle=0x80004005]
2013-11-10 14:44:33, Error CSI 000001d1@2013/11/10:21:44:33.200 (F) d:\w7rtm\base\lstring\lblob.cpp(2221): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff)
[gle=0x80004005]
2013-11-10 14:44:33, Error CSI 000001d2 (F) STATUS_ILLEGAL_CHARACTER #527374# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0000161]
2013-11-10 14:44:33, Error CSI 000001d3 (F) HRESULT_FROM_WIN32(582) #527308# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070246]
2013-11-10 14:44:33, Error CSI 000001d4 (F) HRESULT_FROM_WIN32(582) #527306# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80070246]
2013-11-10 14:44:33, Error CSI 000001d5 (F) HRESULT_FROM_WIN32(582) #527305# 13021805 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80070246]
2013-11-10 14:44:33, Info CBS Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2013-11-10 14:44:33, Info CSI 000001d6@2013/11/10:21:44:33.741 CSI Transaction @0x293000 destroyed
2013-11-10 14:44:33, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2013-11-10 14:44:33, Info CBS Reboot mark refs: 0
2013-11-10 14:44:33, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2013-11-10 14:44:33, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80070246 [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]I suspect corruption in your registry is causing the 0x80070246, but you have a few other problems as well which we need to fix. Can you download and install the System Update Readiness Tool please?
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Center
Post the log when finished:
C:\Windows\Logs\CBS\CheckSUR.persist.log
Tom
I ran this yesterday and it downloaded some of the 59 updates, then had to restart and when rebooted said it was reconfiguring windows but then reconfig failed. I don't have a checksur.persist but did have a cbspersists. Thanks for taking on the challenge!!!!!
PamHi jrsintl,
Let's have a look at the whole folder then:
Export CBS folder
Attach CBS.zip to your next post or, if it is too big, upload it to SendSpace:
Free large file hosting. Send big files the easy way!
Then send me the link.
Tom
Let's have a look at the whole folder then:
Export CBS folder
- Click the Start button
then click Computer.
- Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
- Find and double click on the Logs folder.
- Right-click on the CBS folder, and select Copy.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
- Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
- A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Attach CBS.zip to your next post or, if it is too big, upload it to SendSpace:
Free large file hosting. Send big files the easy way!
Then send me the link.
Tom
Hi jrsintl,
Let's have a look at the whole folder then:
Export CBS folder
- Click the Start button
then click Computer.- Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
- Find and double click on the Logs folder.
- Right-click on the CBS folder, and select Copy.
- Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
- Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
- A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Attach CBS.zip to your next post or, if it is too big, upload it to SendSpace:
Free large file hosting. Send big files the easy way!
Then send me the link.
Tom
Download CBS.zip from Sendspace.com - send big files the easy way is where my download is via sendspace. Hope it's right! Pam
Hi Pam,
Thanks! That's perfect. Unfortunately, the log we want isn't there so we'll have to attempt this another way until Microsoft sorts this out:
Upload a file to Dropbox
Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.
Tom
Thanks! That's perfect. Unfortunately, the log we want isn't there so we'll have to attempt this another way until Microsoft sorts this out:
Code:
2013-11-17 03:48:43, Error CSI 00000211@2013/11/17:10:48:43.032 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [92]"amd64_2da657a18a4a34f503ed45884a405f7b_31bf3856ad364e35_6.1.7600.16699_none_28ca38660c5968c3"[gle=0x80004005]
2013-11-17 03:48:43, Error CSI 00000212@2013/11/17:10:48:43.500 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [92]"amd64_5cfeed4d8165b9d6cebf910082de5d5a_31bf3856ad364e35_6.1.7600.16576_none_ac4504ef44bd3e9b"[gle=0x80004005]
2013-11-17 03:48:43, Error CSI 00000213@2013/11/17:10:48:43.875 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [74]"amd64_bthmtpenum.inf_31bf3856ad364e35_6.1.7600.16385_none_5becb46fada2de96"[gle=0x80004005]
2013-11-17 03:48:44, Error CSI 00000214@2013/11/17:10:48:44.327 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null)
MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16576_none_6826fefb0bf0cf84"[gle=0x80004005]
2013-11-17 03:48:56, Error CSI 00000215@2013/11/17:10:48:56.667 (F) d:\w7rtm\base\lstring\lblob.cpp(2221): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff)
[gle=0x80004005]
2013-11-17 03:48:56, Error CSI 00000216 (F) STATUS_ILLEGAL_CHARACTER #557975# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0000161]
2013-11-17 03:48:57, Error CSI 00000217 (F) HRESULT_FROM_WIN32(582) #557909# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070246]
2013-11-17 03:48:57, Error CSI 00000218 (F) HRESULT_FROM_WIN32(582) #557907# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80070246]
2013-11-17 03:48:57, Error CSI 00000219 (F) HRESULT_FROM_WIN32(582) #557906# 21630111 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80070246]
2013-11-17 03:48:57, Info CBS Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2013-11-17 03:48:57, Info CSI 0000021a@2013/11/17:10:48:57.400 CSI Transaction @0x1438c90 destroyed
2013-11-17 03:48:57, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2013-11-17 03:48:57, Info CBS Reboot mark refs: 0
2013-11-17 03:48:57, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
2013-11-17 03:48:57, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80070246 [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]Upload a file to Dropbox
Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.
- If you haven't already created a Dropbox account, please do so Here
- Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:
https://www.dropbox.com/install
- After you have downloaded and installed that, you should now see Dropbox in your Favourites box in Windows Explorer. This is the folder that will be synchronised with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.
- To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox
- Copy all of the following files to the Public folder in your Dropbox:
- C:\Windows\system32\config\components (it has no file extension)
- C:\Windows\system32\config\components (it has no file extension)
- Select all files by pressing Ctrl+A then right-click and select Send to > Compressed (zipped) folder
- This will create a .zip file in your Public folder.
- Right-click on this file and select Copy Public Link then Paste (Ctrl+V) this link into your next post for me please
Tom
Hi Pam,
Thanks! That's perfect. Unfortunately, the log we want isn't there so we'll have to attempt this another way until Microsoft sorts this out:
Code:2013-11-17 03:48:43, Error CSI 00000211@2013/11/17:10:48:43.032 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null) MissingWinningComponentKey on resource [92]"amd64_2da657a18a4a34f503ed45884a405f7b_31bf3856ad364e35_6.1.7600.16699_none_28ca38660c5968c3"[gle=0x80004005] 2013-11-17 03:48:43, Error CSI 00000212@2013/11/17:10:48:43.500 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null) MissingWinningComponentKey on resource [92]"amd64_5cfeed4d8165b9d6cebf910082de5d5a_31bf3856ad364e35_6.1.7600.16576_none_ac4504ef44bd3e9b"[gle=0x80004005] 2013-11-17 03:48:43, Error CSI 00000213@2013/11/17:10:48:43.875 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null) MissingWinningComponentKey on resource [74]"amd64_bthmtpenum.inf_31bf3856ad364e35_6.1.7600.16385_none_5becb46fada2de96"[gle=0x80004005] 2013-11-17 03:48:44, Error CSI 00000214@2013/11/17:10:48:44.327 (F) d:\w7rtm\base\wcp\componentstore\csd_transact.cpp(3576): Store corruption detected in function CCSDirectTransaction::ShouldKeepAliveFromInstallmap expression: (null) MissingWinningComponentKey on resource [100]"amd64_microsoft-windows-a..ence-mitigations-c5_31bf3856ad364e35_6.1.7600.16576_none_6826fefb0bf0cf84"[gle=0x80004005] 2013-11-17 03:48:56, Error CSI 00000215@2013/11/17:10:48:56.667 (F) d:\w7rtm\base\lstring\lblob.cpp(2221): Error STATUS_ILLEGAL_CHARACTER originated in function RtlTranscodeLBlobs expression: __rv.UcsCharacter != (0xffffffff) [gle=0x80004005] 2013-11-17 03:48:56, Error CSI 00000216 (F) STATUS_ILLEGAL_CHARACTER #557975# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd0000161] 2013-11-17 03:48:57, Error CSI 00000217 (F) HRESULT_FROM_WIN32(582) #557909# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070246] 2013-11-17 03:48:57, Error CSI 00000218 (F) HRESULT_FROM_WIN32(582) #557907# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22 (0x00000016), pSink = NULL, disp = 0, coldpatching = FALSE)[gle=0x80070246] 2013-11-17 03:48:57, Error CSI 00000219 (F) HRESULT_FROM_WIN32(582) #557906# 21630111 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0) [gle=0x80070246] 2013-11-17 03:48:57, Info CBS Scavenge: Failed to commit scavenging of CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER] 2013-11-17 03:48:57, Info CSI 0000021a@2013/11/17:10:48:57.400 CSI Transaction @0x1438c90 destroyed 2013-11-17 03:48:57, Info CBS Warning: Failed to scavenge CSI store. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER] 2013-11-17 03:48:57, Info CBS Reboot mark refs: 0 2013-11-17 03:48:57, Info CBS Warning: Failed while executing service idle processing. [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER] 2013-11-17 03:48:57, Info CBS Warning: Failed to execute service idle processing. Error code: 0X80070246 [HRESULT = 0x80070246 - ERROR_ILLEGAL_CHARACTER]
Upload a file to Dropbox
Note: If you prefer, the same techniques can be applied to your Skydrive however these instructions may not necessarily work for Skydrive.
- If you haven't already created a Dropbox account, please do so Here
- Although this procedure can be done directly through the website, it is much easier to do so via the Windows client which can be downloaded from the Dropbox website:
https://www.dropbox.com/install- After you have downloaded and installed that, you should now see Dropbox in your Favourites box in Windows Explorer. This is the folder that will be synchronised with the Dropbox servers, anything that you wish to back up online can be put in here, but today we will be using it to transfer files.
- To access your Dropbox folder, just click on the link in the top left hand corner of Windows Explorer (accessible from any location - Documents etc.). Alternatively, you can double click on the icon
found in your system tray (next to the time). If you are still having issues locating this folder, unless otherwise specified, it can be found under this location: C:\Users\{Your username}\Dropbox- Copy all of the following files to the Public folder in your Dropbox:
- C:\Windows\system32\config\components (it has no file extension)
- Select all files by pressing Ctrl+A then right-click and select Send to > Compressed (zipped) folder
- This will create a .zip
file in your Public folder.- Right-click on this file and select
Copy Public Link then Paste (Ctrl+V) this link into your next post for me please
Tom
The components file look pretty empty.
Dropbox.exe
Hi Pam,
It does indeed, great observation! A COMPONENTS hive should be roughly 45-60MB depending on the update state of the computer, and yours has been damaged beyond repair. The only way to fix this is to do a repair install:
https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html
It may, however, fail and in that case, your only option is to backup your files and clean install Windows:
https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html
Sorry this wasn't the outcome you were hoping for, but this is truly the only way!
Tom
It does indeed, great observation! A COMPONENTS hive should be roughly 45-60MB depending on the update state of the computer, and yours has been damaged beyond repair. The only way to fix this is to do a repair install:
https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html
It may, however, fail and in that case, your only option is to backup your files and clean install Windows:
https://www.sysnative.com/forums/wi...-install-windows-windows-7-windows-vista.html
Sorry this wasn't the outcome you were hoping for, but this is truly the only way!
Tom
Thanks Tom, I am off to work, I will try it tonight! Thanks for your help!!!!! Pam
Has Sysnative Forums helped you? Please consider donating to help us support the site!