[SOLVED] Windows 7 can't update to windows 10 0x80004005 - 0x50015

ShanXing2 · Jul 23, 2022

Hi,i can't update windows 7 to windows 10.
CheckSUR windows6.1-kb947821-v34-x64_cc4a605bcda8288af75983312e8fb25367e98fdd.msu can't fully installed.

Here is not CheckSUR.log.

SetupDiagResults.log

Code:

Matching Profile found: FindAbruptDownlevelFailure - 55882B1A-DA3E-408A-9076-23B22A0472BD
SetupDiag version: 1.6.2107.27002
System Information:
    Machine Name = PC-20210110QMJU
    Manufacturer = ASUS
    Model = System Product Name
    HostOSArchitecture = 2052
    FirmwareType = PCAT
    BiosReleaseDate = 20201019000000.000000+000
    BiosVendor = BIOS Date: 10/19/20 16:27:10 Ver: 05.00011
    BiosVersion = 1403
    HostOSVersion = 6.1.7601
    HostOSBuildString = 7601.24553.amd64fre.win7sp1_ldr_escrow.200416-1436
    TargetOSBuildString = 10.0.19041.1253 (vb_release_svc_prod2.210811-1921)
    HostOSLanguageId =
    HostOSEdition = Ultimate
    RegisteredAV =
    FilterDrivers = FileInfo
    UpgradeStartTime = 2022/7/24 1:26:09
    UpgradeEndTime = 2022/7/24 1:33:05
    UpgradeElapsedTime = 00:06:56
    CV =
    ReportId =


Error: SetupDiag reports abrupt down-level failure.
Last Operation: Finalize
Error: 0x80004005 - 0x50015
LogEntry: 2022-07-24 01:32:25, Error                 DISM   DISM Provider Store: PID=7032 TID=5988 Failed to get the provider DISM Package Manager from the remote provider store. - CProxyProviderStore::GetProvider(hr:0x80004005)

Refer to "https://docs.microsoft.com/en-us/windows/desktop/Debug/system-error-codes" for error information.

Last Setup Phase:
Phase Name: Pre-Finalize
    Phase Started: 2022/7/24 1:32:01
    Phase Ended: 0001/1/1 0:00:00
    Phase Time Delta: 00:00:00
    Completed Successfully? False


Last Setup Operation:
Operation Name: Add [1] package C:\$WINDOWS.~BT\DUImageSandbox\SSU-19041.1790-x64.cab
    Operation Started: 2022/7/24 1:32:22
    Operation Ended: 0001/1/1 0:00:00
    Operation Time Delta: 0:00:00:00.0000000
    Completed Successfully? False

ShanXing2 · Jul 23, 2022

ShanXing2 · Jul 23, 2022

I change EnableLog value to 1, and reboot ,run sfc /scannow,then cbs.log builded，have log have hope,haha.

ShanXing2 · Jul 23, 2022

Now,CheckSUR windows6.1-kb947821-v34-x64_cc4a605bcda8288af75983312e8fb25367e98fdd.msu was fully installed.

PeterJ · Jul 23, 2022

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the file SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the

SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

ShanXing2 · Jul 24, 2022

Hi,PeterJ.
I have uploaded the result log.

ShanXing2 · Jul 24, 2022

I reboot and rerun CheckSUR windows6.1-kb947821-v34-x64_cc4a605bcda8288af75983312e8fb25367e98fdd.msu,now no errors detected.

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2022-07-24 19:34

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 139
 No errors detected

ShanXing2 · Jul 24, 2022

Update failed again.

PeterJ · Jul 24, 2022

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Gofile or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Gofile or One Drive or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

ShanXing2 · Jul 24, 2022

I have uploaded COMPONENTS.zip.
Thanks.

PeterJ · Jul 24, 2022

Restart the computer.
Check Windows Update only.
Post a screenshot of the available important updates.

ShanXing2 · Jul 27, 2022

Still update to windows10 failed.
I give up.
I reinstall windows10 directly.
Thanks for your help @PeterJ.

PeterJ · Jul 27, 2022

Okay, no problem.
I will mark this thread as solved.

Take care.

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[SOLVED] Windows 7 can't update to windows 10 0x80004005 - 0x50015

ShanXing2

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ShanXing2

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ShanXing2

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ShanXing2

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PeterJ

Moderator, Windows Update Expert, Security Analyst

ShanXing2

Well-known member

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ShanXing2

Well-known member

ShanXing2

Well-known member

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PeterJ

Moderator, Windows Update Expert, Security Analyst

ShanXing2

Well-known member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

ShanXing2

Well-known member

PeterJ

Moderator, Windows Update Expert, Security Analyst