Windows 7 can not install updates

Muncubus · Sep 19, 2023

I have tried to reinstall net framework - it doesn't help.

PeterJ · Sep 19, 2023

Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._9adc2154ff84511c2dd3aeebab9594999b5c7297.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb5013637-x64_9adc2154ff84511c2dd3aeebab9594999b5c7297.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb5013637-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

Muncubus · Sep 20, 2023

Installed successfully .

PeterJ · Sep 20, 2023

Install Update with DISM

Download the update MSU here: https://catalog.s.download.windowsu..._9df527e79d8854a4ed1b8fe26c2a66bca7d6b8da.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb5020861-x64_9df527e79d8854a4ed1b8fe26c2a66bca7d6b8da.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb5020861-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.
If you receive any other message:
Post a screenshot of the Commandprompt window.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

Muncubus · Friday at 5:30 AM

Installed successfully.

PeterJ · Friday at 4:20 PM

Open an elevated command prompt.
Copy and paste the following commands into it, press enter after each.

Code:

sfc /scannow

Wait for this to finish before you continue

Code:

copy %windir%\Logs\CBS\cbs.log "%userprofile%\Desktop\cbs.txt"

This will create a file, cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

Muncubus · Monday at 3:32 AM

Muncubus · Monday at 4:10 AM

Updates are not installing.

PeterJ · Monday at 4:22 PM

Open an elevated command prompt.
Copy and paste the command slmgr /dlv into it, then press enter.
A window called "Windows Script Host" will show up. Please note that this may a while.
Provide a screenshot of that window.

Muncubus · 2023-09-26T03:50:15-0400

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Windows 7 can not install updates

Muncubus

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Muncubus

Contributor

PeterJ

Moderator, Windows Update Expert, Security Analyst

Muncubus

Contributor

PeterJ

Moderator, Windows Update Expert, Security Analyst

Muncubus

Contributor

Attachments

Muncubus

Contributor

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

Muncubus

Contributor